Sky
Sheffield, UK
Join Sky as a Contact Centre Service Advisor in our Sheffield contact centre earning £21,600 rising to £22,600 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too. It’s our people that make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you’ll split your time between home and the office. What you’ll do: Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package Learn about our products and how to have great conversations with customers Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online and/or mobile experience Be part of a supportive, fun, and friendly customer service team Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your...