12 jobs found in metro manila

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Full Job Description Avid Technology is looking for a technical writer capable of producing user manuals as well as software installation and system configuration documentation. In this role you will work closely with Engineering, Quality Assurance, and Product Management teams. This position will be based in Manila, Philippines and the applicant will report to the documentation manager in Burlington, Massachusetts. The applicant is expected to work within the standard operating hours of the US, East Coast (UTC −04:00). While this is a technical writing position, Avid might consider applicants that have very strong familiarity with the Avid products described below and limited technical writing experience. RESPONSIBILITIES AND DUTIES Produce user-focused materials that clearly describe the...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. RESPONSIBILITIES AND DUTIES Provides expert technical support on products throughout the customers Avid workflow, including editing, storage, asset management, cloud-based solutions, and news production. Work within a global support team covering 24x7x365 operations. Able to write effective handoff from shift-to-shift for support issues. Provides proactive patch/upgrade planning including version compatibility. Creates and manages support cases in Avid’s case management system as appropriate. Reproduces and logs bugs as required. Engages additional specialized Avid resources when needed. Follows up on customer issues with appropriate Avid internal groups. Liaises with appropriate Avid management on a periodic basis to ensure visibility. Adheres to Avid’s relevant contractual SLAs (Service Level...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid Technology is looking for a Senior Business Operations Analyst to join our team based in Manila! This is a terrific opportunity for an analyst to support Avid's FinOps organization across a wide range of functions (sales/channel/commercial/finance/legal/marketing).  Business Operations plays a key role providing insight to and acting in partnership with Avid’s FinOps teams to grow and manage our business.  This role will predominantly focus on reporting, data analysis, and process/workflow management.  This role is planned to be performed on Hybrid mode (2x/week from our office in Taguig City), with a shift from 4PM to 1AM Manila Time. What you'll do:  Plans, performs, and implements process improvement initiatives such as Lean or Six Sigma. Find solutions to complex issues, often...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid Technology is looking for Business Operations Analysts to join our team based in Manila (few opened positions! This is a terrific opportunity for an analyst to support Avid's FinOps organization across a wide range of functions (sales/channel/commercial/finance/legal/marketing).  Business Operations plays a key role providing insight to and acting in partnership with Avid’s FinOps teams to grow and manage our business.  This role will predominantly focus on reporting, data analysis, and process/workflow management.  This role is planned to be performed on Hybrid mode (2x/week from our office in Taguig City), with a shift from 4PM to 1AM Manila Time. RESPONSIBILITIES AND DUTIES Find solutions to complex issues, often requiring innovative thinking, and careful consideration before...

Who we are and what we do   Audinate leads the world in networked media with our "Dante" technology which is used extensively in professional audio & video applications, including live events, broadcast, entertainment venues and communication systems.      Dante replaces all audio and video connections with a computer network, effortlessly sending video or hundreds of channels of audio over slender Ethernet cables with perfect digital fidelity. Adopted by hundreds of manufacturers in thousands of products, Dante is the de facto standard for modern AV connectivity.   You’ll find us in the largest companies and institutions like the Sydney Opera House, NFL Media Headquarters, Microsoft, major universities and even a 900-year old cathedral featured in Harry Potter. About the role Audinate is an ASX listed company (AD8) that has legal entities in five jurisdictions (Australia, UK, USA, Belgium and Hong Kong) with employees based in 13 worldwide...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. At Team Avid, we are committed to building a global organization that promotes and celebrates diversity and inclusion—drives innovation in a fun and highly-collaborative culture.  We pride ourselves on our core values:  We are empowered, trusted, inclusive and passionate.   JOB SUMMARY Avid is seeking a dynamic, detail-oriented GitLab Administrator - DevOps Engineer to join the Shared Services SCM team. This candidate will play a key role in ensuring that Avid’s gitlab servers stay healthy for...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Technical Support Engineer I position is primarily an Office/Remote based Customer Support role providing assistance to our Customers, Resellers, and Professional Services field staff Worldwide for Avid’s Media Asset Management Systems using a suite of Support tools and Systems to resolve Customer’s Technical issues. What you’ll do To support Avid’s market leading Platform solution Media Central Cloud UX and Media Asset Management solutions, (Interplay MAM & Media Central Asset Management) as part of a WW support team. Follow standardized CS practices & processes in analysing situations or leveraging pre-existing information to identify and resolve problems. Accurately record, respond to, and work issues relating to Avid’s Customers and Reseller network via the Avid CRM business tool...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. At Team Avid, we are committed to building a global organization that promotes and celebrates diversity and inclusion—drives innovation in a fun and highly-collaborative culture. We pride ourselves on our core values:  We are empowered, trusted, inclusive and passionate. RESPONSIBILITIES AND DUTIES: Lead installation and maintenance of site network equipment (routers, switches, and wireless solutions) Maintain and administer site infrastructure, including network connectivity, and internet access....

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid Technology is looking for a technical writer capable of producing user manuals as well as software installation and system configuration documentation. In this role you will work closely with Engineering, Quality Assurance, and Product Management teams. This position will be based in Manila, Philippines and the applicant will report to the documentation manager in Burlington, Massachusetts. The applicant is expected to work within the standard operating hours of the US, East Coast (UTC −04:00). While this is a technical writing position, Avid might consider applicants that have very strong familiarity with the Avid products described below and limited technical writing experience. RESPONSIBILITIES AND DUTIES Produce user-focused materials that clearly describe the operation of Avid...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid Technology is looking for a Salesforce CPQ Engineer to lead Quote-to-Cash (QTC) business process transformation, end-to-end CPQ implementation, and support of Salesforce CPQ solutions. The ideal candidate will be working closely with cross functional business teams, IT teams and external solution implementers. With broader Salesforce platform background and CPQ subject matter expertise, this role will be applying technical knowledge and industry leading best practices real-time across the enterprise. What you'll do Serve as the top-level CPQ subject matter expert to deliver subscription centric CPQ solutions including (product and bundling setup, complex product configurations, pricing and discount rules, product rules, subscription management, order management and integrations with (CLM and...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. RESPONSIBILITIES AND DUTIES The role is focused on providing technical/operational support for Avid Servers and Graphics products to customers worldwide. Provide an advanced level of support to Avid's Customers, Partners, and Professional Services field staff, including occasional travel to customer sites, resellers, or other Avid offices where necessary. Provide telephone and web-based technical support, using Avid’s chosen Customer Relationship Management (CRM) suite of support tools. Follow and develop Avid’s standardized CS practices/processes in analyzing situations or leveraging pre-existing information to solve problems. Process RMA’s (Return to Manufacturing Authorizations) where necessary. Act as a respected point of reference for the escalation and management of issues to the Engineering team....

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for a new Senior Salesforce Business System Analyst to support the Sales and Marketing Operations team dedicated to ensuring the optimal usage of SFDC CRM, Marketo and SFDC Partner Communities, capitalizing on the full features and benefits of the systems needed by various internal teams.  As a Sr. Salesforce Business System Analyst, you will report to the Sr. Director of Enterprise Applications, and you will work closely with the Sales & Marketing Operations team to support day-to-day operations, drive automation of operational & sales processes and manage the integrations to our various business systems for our Salesforce.com, Marketo and Partner Communities environment. This role requires in-depth knowledge of business processes, workflows, and market best practices....