4 jobs found in fife

As a Digital Learning Designer, you have the opportunity to build high quality, engaging learning solutions and activities that excite and entice our people in Sky to learn and grow Working as part of the learning design function in Sky Customer Service Group your content will be accessed by 1000’s of advisors, engineers, leaders and support teams to power their performance and career growth. You will be a self-starter with a passion for pushing the boundaries of learning solutions that will drive CSG to the culture of learning we are determined to realise. What you'll do: Work with internal subject matter experts to design bespoke e-learning courses, experiential sessions and embed activities to meet a range of learning requirements Provide expert advice to business areas seeking to develop their people Collaborate with the current Learning Architect team to scope solutions for learning interventions What you'll bring: Knowledge and application of...

Want to do the best work of your life? Make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: Programming & launching ad hoc surveys from scratch using the decrypt survey platform (Forsta) Maintaining and updating existing weekly and monthly tracking studies Assisting with the extraction of internal sky customer records from the Sky CRM in order to administer surveys to our customer base Liaise with Research Managers on the optimum survey design for each project Work with the rest of the programming team to develop enhance existing programming and sampling tools What you'll bring: Experience in Decrypt Beacon/Confirmit or other marketing research platform Knowledge of XML, HTML, CSS, JavaScript and Python. Enthusiasm and proven ability in exploring new tools and technology Strong communication skills when dealing...

Join Sky as a Customer Service Advisor in our Dunfermline contact centre earning £21,600 rising to £22,600 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too.  It’s our people that make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you’ll split your time between home and the office.   What you’ll do: Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package Learn about our products and how to have great conversations with customers  Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online and/or mobile experience  Be part of a supportive, fun, and friendly customer service team Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your...

Join Sky as a Contact Centre Service Advisor in our Dunfermline contact centre earning £21,600 rising to £22,600 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too.  It’s our people that make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you’ll split your time between home and the office.   What you’ll do: Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package Learn about our products and how to have great conversations with customers  Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online and/or mobile experience  Be part of a supportive, fun, and friendly customer service team Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your...