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Vilma Rimkute

  • RECEPTION MANAGER
  • 13/08/2021
Full time

Personal Summary

I am a loyal, dynamic and responsible
person who likes to commit to her work
and enjoys being part of a team. With

over 14 years of experience in London

in customer service roles, I have
excelled in a high class front of house

environment, doing so fluently in 3

languages in a professional manner. And
I am always willing to surpass my

capacities in all situations.

Work Experience

RECEPTION MANAGER
Feb 2013 - HARBOUR CLUB

Welcome members and ensure a good experience in the club -
Inform and help members with all the activities the club offers


such as tennis court bookings, swimming lessons, children's
activities, creche (use of specialist software systems: Club Centric, ABS) - Support management team with member
incidents and complaints and help resolving them - Training
new team members

WAITRESSING BANQUETING
Oct 2012 - Feb 2013 RE-HOSPITALITY

Working on high profile events, delivering 5-star service in venues such as Harrods, O2 Arena, Wembley, Emirates Stadium, Olympia

London

HEAD WAITRESS/ASSISTANT MANAGER
May 2009 - Oct 2012 PIANO

In charge of leading a team of 10 members of staff and supporting
the assistant manager - also responsible for coordinating bookings of large groups & corresponding with client enquiries.

EVENT ORGANISER & HOST
Jan 2003 - Jan 2008 SELF-EMPLOYED

Organising and hosting weddings, banquets, shows &


events/television shows around Lithuania.

PROJECT MANAGER & OFFICE ORGANISER
Jan 2006 - Jan 2007 POLITICAL PARTY

In charge of meetings and other events within the political party.

Education

Foundation Degree - Creative
Jan 2009 - Jan 2011 London City University
Diploma - Piano
Jan 2003 - Jan 2006 Music University