• Telecommunications, IPTV/OTT Environments, Network Management and Provisioning - Extensive knowledge in remote troubleshooting of data telecommunications network solutions including remote maintenance of router and switches installed in clients and office facilities. Skilled in analysing networks indicators and proposing new and faster solutions, wired and wireless enterprise-wide configuration, deployment and management of multiple types of network system resources.
• Data Analysis - Skilled in gathering, analysing, and manipulating data. Good level of efficiency with data analysis tools like SQL, Python.
• Other Programming Languages and Computer Skills - PHP, Perl, Shell Scripting, Ruby, HTML, JavaScript, Microsoft Office Tools.
• KPI Reporting and Analysis - Reporting, analysing and presentation of KPI related to troubleshooting incidents.
• Interpersonal and Communication Skills - Good communicator with the ability to work under pressure in fast-paced, time-sensitive environments. Good ability to interact effectively with people of diverse nationalities, comfortable working in a multicultural setting.