castLabs
Berlin, Germany
Dive into the digital expanse as our new Account Manager , open to applicants of all genders! This position provides the opportunity to immerse yourself in the thrilling world of video streaming, perfect for those with a deep passion for technology and a knack for fostering strong customer relationships.
As a core member of our Team, you will drive our mission to deliver superior video streaming solutions, building enduring relations with clients and elevating our stature in the global market.
Your mission involves:
Maintaining Valuable Customer Relationships: Actively manage and nurture existing customer relationships, ensuring all aspects of customer account management are handled with care, from routine inquiries to resolving complex issues—be it legal, technical, or billing-related.
Optimizing Customer Engagement: Customize our technology solutions to align perfectly with client needs, guaranteeing our services are not just provided but highly valued and...