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Media Technology Lead Engineer

  • Hearst Networks EMEA
  • 13/09/2024
Full time Broadcast Engineering Engineering

Job Description

We are looking for an experienced Media Technology Lead Engineer who can deliver reliable, efficient, cost-effective, scalable, and forward-thinking media technology to the business. 

About the role and the team

At A+E Networks EMEA, the UK team manages a media operations environment that supports our content supply chain and creative post-production for EMEA. The Technology and Operations team in London care for our content throughout the value chain using a blend of third party and our own technology, systems, services, and infrastructure. Our in-house technology is managed by the engineers within the Media Technology team.

In this role you will promote, design and support technology-led transformative change; lead, mentor and motivate the team to achieve project goals; and foster a collaborative and productive work environment. You will collaborate with external vendors to ensure the seamless integration of third-party solutions, negotiate contracts, and manage ongoing relationships to ensure alignment with project goals and company standards.

We are seeking someone who has experience designing technical solutions, who can work to their own initiative, and is experienced in writing detailed support documentation. Hands-on cloud implementation skills combined with a knowledge of Python is essential for the successful candidate, as well as experience with root cause analysis and managing improvement plans.

The Technology and Operations team consists of Media Operations, Broadcast Operations, Post-production, Technology and Projects. The facility operates 5 days a week with extended office hours, but on occasions there is a need to complete implementations and updates on weekends.

About Us

At A+E Networks EMEA, we share stories that matter, inspiring and exciting our audiences with hit US franchises (The Curse of Oak Island, Pawn Stars), must-see docudramas (Royal Kill List and Colosseum), and original commissions (Sex: A Bonkers History with Amanda Holden, Royal Autopsy, Cops Gone Bad with Will Mellor). Over the past few years we’ve championed our own original programming and relished in the successes of recent series’ such as The Unbelievable with Dan Aykroyd, Great Escapes with Morgan Freeman, The Prison Confessions of Gypsy Rose Blanchard and Royal Mob.

We welcome talented candidates with infectious enthusiasm who love what they do, and are ready to learn, develop and thrive. Here you’ll find a community of innovative, creative and inspiring people who aren’t afraid to embrace responsibility and try new things collaboratively, as a team.

We are a certified Great Place to Work® with a can-do, motivated culture that believes in working to live, not just living to work. Every employee has a voice and is encouraged to be themselves and be ambitious. With offices in Rome, Madrid, London, Warsaw, Munich and Johannesburg, we are a truly international organisation that celebrates difference and diversity.

As an inclusive employer, we value the diversity of our teams and want our workforce to reflect our wider society. We encourage and welcome applications from people from under-represented backgrounds and are keen to make sure we are inclusive and accessible to all. Please do let us know if you require any adjustments or assistance for meetings and communications with you when you apply for a role with us. 

Key responsibilities:

  • Creating and extending applications written in Python
  • Collaborating in software development processes using Git
  • Deploying cloud monitoring, log aggregation and alerting tools
  • Writing functional specifications and design documents
  • Writing repeatable tests and performing technical testing
  • Writing technical documentation
  • Identifying areas for improvement and implementing service improvement plans
  • Defining cloud resources in code by writing AWS Cloud Formation templates
  • The lead for SDVI Rally and supporting post-production systems
  • Root Cause analysis
  • Vendor Management
  • Team prioritization of projects and tickets
  • End User Support - Ensure that support tickets are logged & resolved promptly to meet SLAs.

To be successful in this role you will:

  • Have a pro-active attitude to information sharing consistent guidance and adherence to standards
  • Work on your own initiative for assigned implementation activities
  • Manage competing priority tasks to deadlines
  • Prioritise and manage expectations to feedback effectively on queries/issues and deliver on business objectives
  • A keen and proactive approach to continuous improvement; not only to question the way things are done and use expertise to identify and explore issues but also to come up with ideas to resolve them
  • Demonstrate a calm approach and be personable.

Essential Skills / Knowledge:

  • AWS Certified Cloud Practitioner
  • Experience working with SDVI Rally or content supply chains
  • Ability to lead, motivate and mentor team members
  • Proven understanding of broadcast IT systems, architecture, and software
  • Proven knowledge of cloud computing and data-driven workflows
  • Writing technical documentation to the level of detail required within 'as built' and handover documentation
  • Adhering to and transforming an architectural design into an implemented cloud system
  • Applying AWS cloud security principles and permissions best practises
  • Excellent knowledge of post- production, digital and broadcast workflows
  • Proven excellent communication skills with open approach to imparting information in an understandable manner to people of all levels across the business
  • Knowledge of video formats and transcoding
  • Project management.

Desirable Skills / Knowledge:

  • ITIL/PRINCE2/AGILE
  • AWS Certified Solution Architect (Associate)
  • SDVI Rally or Similar Supply Chain experience
  • Adobe Premiere
  • Signiant file delivery or similar toolsets
  • Asset Management systems
  • Data management
  • NAS storage
  • LTO archives and library management tools
  • Good understanding of aspects of IT service management
  • AQC profiles
  • ITIL.

If you do not meet the desirable criteria but do meet the essential criteria, please apply for the role. The desirable skills / experience will help your application to stand out in addition to the essential skills / experience listed, but are not essential for application.