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Senior Account Handler - Camera

  • Pixipixel Rental Ltd
  • Acton, London, UK
  • 19/06/2024
Sales / Account Management

Job Description

We are currently seeking a self-motivated, experienced individual to join us working as a Senior Account Handler within our Camera Division, based in Acton.  

Key Responsibilities:

  • Working closely with clients throughout the entire life cycle of a booking, providing an industry leading service
  • Understanding the clients’ camera requirements, and also working closely with our lighting team providing quotations and offering technical advice and solutions
  • You will be proactive in maintaining and building strong client relations with both our existing client base and new prospective clients
  • You will be the lead contact for technical & production staff, with a passion for providing exceptional client service.  

Skills and Experience:

  • You will have at least 2 years’ experience working within a camera rental house within a client facing role
  • An in-depth knowledge of camera rental equipment
  • You will be well connected, understand the industry and will be aware of the key clients and production staff operating in this field
  • Calm, decisive with outstanding customer service skills
  • PC proficiency to include Outlook, Word and Excel.

About the Role:

The role is a permanent position working 40 hours per week, working an 8-hour shift, Monday to Friday, with a 1-hour break to be taken throughout the day.  

Salary will be competitive and based on experience.

Our Camera division is easily accessible via public transport and is within a 10 minutes’ walk from both Acton Town and South Acton stations.

Additional Benefits include:

  • Cycle to work scheme
  • Life cover
  • Employee assistance programme
  • Length of service annual leave increases
  • Birthday day-off.

Company Description:

Pixipixel is a progressive camera and lighting rental house for Film, TV & Commercial industries. Pixipixel is committed to offering the latest and most innovative kit, along with a stellar service from their experienced and friendly team.

Pixipixel is proud to be a certified carbon neutral business and aim to become sustainability champions within the industry by reducing emissions year on year, in line with London’s goal of Net Zero by 2030.