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Technical Writer

  • Avid Technology, Inc.
  • Manila, Metro Manila, Philippines
  • 29/05/2024
Full time Information Technology

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Full Job Description

Avid Technology is looking for a technical writer capable of producing user manuals as well as software installation and system configuration documentation. In this role you will work closely with Engineering, Quality Assurance, and Product Management teams. This position will be based in Manila, Philippines and the applicant will report to the documentation manager in Burlington, Massachusetts. The applicant is expected to work within the standard operating hours of the US, East Coast (UTC −04:00).

While this is a technical writing position, Avid might consider applicants that have very strong familiarity with the Avid products described below and limited technical writing experience.


  • Produce user-focused materials that clearly describe the operation of Avid software
  • Produce administrator-focused installation and system configuration manuals that focus on deeper, more technical concepts and processes
  • Follow existing processes for updating documentation and tracking changes for the lifetime of the assigned product


  • Fluent speaking, reading, and writing in English (all documentation is written in English)
  • Must possess STRONG organizational skills. Applicant must be able to manage multiple, simultaneous products/projects and deliver under deadlines with minimal supervision
  • B.S or B.A in engineering or technical communications with sufficient relevant work experience
  • 2+ years of experience as a technical writer
  • Familiarity with multiple operating systems including Windows (workstation and server), macOS, and CentOS 7.x Linux CLI


  • Experience with MadCap Flare / MadCap Central (primary), (structured) Adobe FrameMaker (secondary)
  • Experience with Avid products. Including, but not limited to Avid’s line of audio products, Avid Media Composer, and Avid NEXIS
  • Domain knowledge in audio recording, music production, and post-production workflows
  • Familiarity with virtualization and cloud technology with focus on Microsoft Azure, Google Cloud, Amazon Web Services, and VMware
  • Familiarity with Adobe systems such as Adobe Premiere Pro, Adobe Photoshop, and Adobe Illustrator

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!