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Engineering Manager

  • Sky
  • Osterley, Isleworth TW7, UK
  • 16/05/2024
Full time

Job Description

About Experience Engineering 

We are part of a suite of products that together we call Entertainment OS (EntOS) a fully-fledged IP TV platform that powers media organisations around the world, from Sky in Europe, to Comcast Xumo in the US. Our product is the software inside TVs, streaming devices, mobiles, tablets that global audiences use to discover and experience content. 


What you'll do 


As an Engineering Manager in Experience Engineering, you'll be working on improving the developer experience, delivering reliable, fast and award-winning experiences in the area of content discovery and playback on devices. In the course of doing this we expect you’ll: 


  • Together with your department peers, have a vision for a high performing team. Help the team navigate where they are against that vision, and, through a series of initiatives, continuously improve. 

  • Hire engineers (and potentially other trades depending on team). 

  • Together with your department peers, work out the right talent mix that results in a lean team with the skills and experience to succeed in their mission. 

  • Coach individual members along their career path, ensuring they give and get frequent and useful feedback and helping them get back on track when they don’t meet expectations. 

  • Line management duties that range from holiday approvals to supporting staff through personal issues. 

  • Be the technical voice of your team in wider forums, support engineers in making product improvements, and architecture discussions. Champion Software Engineering best practices, process improvements and advocate for optimal developer experience. 

  • Serve as the technical service owner, manage change and incidents, and optimise on-call processes where necessary. 

  • Contribute to technical planning, spot where technology choices need to be made and ensure the team have the time and space to manage technical debt and oversee the system architecture. 


What you’ll bring 


  • Strong technical foundation with first-hand experience of what it’s like to develop software in a commercial setting. 

  • You may not have had “line management” responsibilities, but you should have experience in mentoring, guiding, and empowering engineers to support their career development. 

  • A sense of what needs to improve in a team and a track record of leading team initiatives that make things better. 

  • Prior experience of the engineering practices that get results – pairing, CI/CD, testing techniques. 

  • Organisational and planning ability, when you take on a goal – it gets done and your teammates can count on you. 

  • Dedication to staying current on best practices and evolving the team's technical processes. 

  • Nice to have: Experience with embedded software development, C++, QT, Mobile Development, Rust, Flutter 


The rewards  

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster: 

  • Sky Q, for the TV you love all in one place 

  • The magic of Sky Glass at an exclusive rate 

  • A generous pension package 

  • Private healthcare 

  • Discounted mobile and broadband 

  • A wide range of Sky VIP rewards and experiences 

How you’ll work – hybrid working  

The world has changed. And so have we. We’ve adopted hybrid working and split our time between unique office spaces and the convenience of working from home. 

You’ll find out more about what hybrid working looks like for your role later on in the recruitment process. 

Your office space  


Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. 

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. 

We'd love to hear from you 

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next. 

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet. 

If you believe in better, we’ll back you all the way. 

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.