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Director of Product Platform Tools

  • Sky
  • Osterley, Isleworth TW7, UK
  • 07/05/2024
Full time Executive

Job Description

Our Global Streaming team is the core engine that creates streaming products which delight customers around the world, from sub-Saharan Africa to the streets of New York: we work closely with our design, technology, and business teams to create unforgettable experiences for our customers. We’re the problem solvers who find smarter and simpler ways to connect customers to more of what they love. We are currently building a Global Streaming Product team, who will steer our core global product to service the business needs of each proposition (Peacock, NOW, Sky Showtime and Showmax). As we move to a new era for our platform we seek to bring consistency in our customer’s service & compliance journeys, so that our Product team is able to execute standardised, repeatable integrations to reduce time to market and deliver support faster to our customers.

The Role

We’re seeking a Director of Product Platform Tools to join our Global Streaming Platform (Commerce) team in a newly created role.
Reporting to the SVP Commerce Product, you will lead the platform strategy for publishing tools, Martech and targeting/personalization within our global streaming commerce ecosystem. This role holder will combine strategic vision, technical expertise and leadership skills to develop a set of coherent capabilities that enable delivery of commerce journeys and experiences at a global scale

What you’ll do

  • Develop a comprehensive strategy for platform tools with a specific focus on publishing tools, Martech and targeting/personalization capabilities.  

  • Oversee the development and optimization of publishing tools that empower content authors and streamline publishing workflows

  • Lead the development and rollout of global Marketing technologies enabling effective user acquisition, engagement, and retention.  

  • Establish a vision for targeting/personalization capabilities that can be consumed at scale to improve commerce journeys. Oversee collaboration with Data Science, Engineering and broader product management organization to bring that vision to fruition 

  • Define metrics for platform tool effectiveness and identify areas of future opportunity to refine Commerce production operations and improve customer experiences. 

  •  Work with Marketing, Data Science and Engineering to evaluate external platform partners 

  • Provide thought leadership that enables operational excellence and delivery efficiency  

  • Cultivate and lead a team of product leaders and contributors who build endlessly effective foundational capabilities that empower others 

What you'll bring:

  • Minimum 10 years of demonstrable experience in technical product management with global senior leadership experience within a large organization focused on platform strategy 

  • Relevant experience in large global matrixed organizations delivering at least two of publishing, Martech or personalization tools.  

  • Challenges the status quo and implements far-reaching strategic change. A problem solver at heart – capable of identifying gaps and turning them into opportunities. 

  • Proven ability to collaborate across businesses. 

  • Be an inspirational leader for best-in-class product talent in an innovative, fast-moving environment. 

  • Demonstrated record of accomplishment of success in forging and developing excellent relationships with key clients and stakeholders (e.g., Peacock, Sky).

  • Proven executive presence with outstanding verbal and written skills, strategic capabilities, effective collaborator, and superior influencing skills. 

  • Influential leadership, strong motivator, and ability to manage through change. 

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

Sky Q, for the TV you love all in one place

  • A generous pension package

  • Private healthcare

  • Discounted mobile and broadband

  • Access a wide range of exclusive Sky VIP rewards and experiences

How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.


At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.