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Business Intelligence Manager

  • Sky
  • Osterley, Isleworth TW7, UK
  • 07/05/2024
Full time Management Marketing Media-Journalism

Job Description

Want to do the best work of your life?

Make your mark at Europe’s leading entertainment brand.

Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.

The role of Business Intelligence Manager is responsible for overseeing the development, implementation and optimization of our business intelligence strategy. You will work alongside a talented team of analysts and work closely with cross-functional teams to ensure the effective utilization of data for strategic planning and operational improvement. In this influential position, you will play a transformative role in shaping and optimizing the analytical framework for Sky Creative. Your contributions will extend far beyond data analysis, directly impacting high-level decision-making and overall business performance. Your expertise will serve as a linchpin, aligning analytical plans with organizational objectives and ensuring a sophisticated, impactful approach to data-driven insights that empowers strategic decision-making.

What you'll do:

The Business Intelligence Manager will be responsible for performing the following key duties:

  • Help to shape a comprehensive business intelligence and advanced analytics/data science strategy aligned with organizational goals and lead on executing this strategy.
  • Collaborate with leadership and various business areas to define and prioritize key performance indicators (KPIs) and metrics for success.
  • Use your experience in the field to evaluate, select and implement BI tools and technologies that align with business needs. Oversee the integration of BI tools into existing systems for seamless functionality.
  • Collaborate with key stakeholders to understand business requirements and ensure BI solutions meet their needs. Communicate complex data insights to non-technical stakeholders in a clear and compelling manner.
  • Develop an unparalleled understanding of Sky Creative's systems and data sources, positioning yourself as a foremost authority in the field.
  • Collaborate with the Technology team and ITG to seamlessly implement recommendations aimed at elevating data quality within the Sky Creative Portal.
  • Step in proactively to assist Business Intelligence Analysts in troubleshooting and resolving technical reporting issues as needed.
  • Deliver key reports that provide pivotal insights for informed decision-making within the organization and lead on the monthly performance report for senior management.

What you'll bring:

  • Bachelor's degree in Business, Statistics, Computer Science, or a related field.
  • Proven experience as a Business Intelligence Analyst or in a similar role
  • Proficiency in SQL, data visualization tools (e.g. Tableau, Power BI, QlikView, or similar platforms) for creating dashboards and visualizations.
  • Proficiency in using collaborative platforms such as SharePoint to streamline communication, document sharing, and project collaboration within the organization.
  • Advanced Microsoft Excel skills.
  • Strong statistical and quantitative analysis skills to interpret data and draw meaningful insights.
  • Strong problem-solving and critical thinking skills.

Team Overview:

Sky Creative is Sky’s European Brand and Creative hub providing Brand Strategy, Brand Design, Advertising, Promotions, Broadcast Creative and Digital Design for multiple stakeholders across our European Markets.

From rebranding Sky Sports to designing key art and creating large-scale ATL campaigns for Sky’s commissions and original productions, we are uniquely placed to offer our people a huge range of exciting and diverse opportunities.

We believe that an in-house agency is the best of both worlds. A great portfolio of work with unrivalled proximity to our clients, programme makers and commissioners alike. We are passionate about what we do and share first-hand in the success of the brands, shows and content we help create, promote and market.

We’re committed to delivering brilliant creative, made by people that love what they do.

We bring the best from the global market into Sky – we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embedded in our team, and we engage our supply chains in creating a sustainable future!

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of exclusive Sky VIP rewards and experiences

How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your office base:


Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.