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HR Business Partner

  • Deluxe Entertainment Services
  • C. de Miguel Fleta, 5, 28037 Madrid, Spain
  • 28/03/2024
Full time Human Resources

Job Description


HR Business Partner



As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented and experienced industry individuals worldwide. For more information, please visit 

Full-Time, Permanent Position

Location: Madrid, Spain

Position Overview 

We currently have an exciting opportunity for a HR Business Partner to join our team in Europe. This role will involve strategic partnering with Senior Leadership and Lines of Business supporting Spain and Italy. You’ll work with Leads from across both regions, influencing the people agenda, considering the impact of decisions, identifying, and advising on people risks, devising pragmatic solutions and improved business performance.

The HRBP role is based in Madrid and reports to the People Director, EMEA based in London, UK and is a key contributor to the team by driving, influencing, and supporting the people and culture aspects of the business

Role and Responsibilities   

  • Be responsible for the delivery of generalist HR support in our Southern Cluster and support our other business units across Europe as required.

  • Collaborate, advise, and influence Line of Business leadership by establishing credibility, trust, and rapport to be an effective listener and problem-solver of business and people issues.

  • Provide full-scope HR support to business leaders including recruiting, training, coaching, and disciplining staff.

  • Play an active role in the business and HR team and deliver effective people-led processes and initiatives.

  • Be a true business partner, establish and maintain strong relationships with management and key cross-functional stakeholders, at all levels across the company.

  • Lead specific HR project activities & deliver appropriate HR solutions in line with the Business needs and people agenda. 

  • Foster a culture of continuous learning, growth mindset and knowledge sharing and ensure compliance with all legal requirements as to fairness and equality of employment.

  • Coaching business leaders within the region in shaping and executing organisational effectiveness and talent management priorities.

  • Ensure accurate and up-to-date HR data management, reporting, and analytics and be able to identify trends and proactively recommend solutions to improve performance and employee experience.

  • Participate in the global benchmark framework to define role requirements and salary banding.

  • Support managers and employees on the Deluxe performance review process: planning, monitoring, appraising, and reviewing staff contributions.

  • Support our Diversity and Inclusion programs, including programming and delivery of events.

  • Ensure the organization complies with all applicable regulations, laws, and employment standards in all territories.

Key Requirements

The ideal candidate will have previous HR experience in a fast-paced, globally matrixed environment, as well as:

  • Experience of negotiating and procuring facilities management service contracts.

  • Knowledge of vendor management for specialized services.

  • Excellent communication and interpersonal skills with the ability to work well with a wide range of both internal and external stakeholders.

  • Strong leadership and management skills, with experience of managing performance of support staff.

  • Capable of managing multiple projects, priorities, and deadlines.

  • A relevant Health & Safety qualification is desirable.

Diversity Statement

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees.  Applicants will receive consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, national origin or ancestry, sex, age, physical or mental disability, sexual orientation, gender identity or expression.