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Operations Co-ordinator

  • Deluxe Entertainment Services
  • Hammersmith, London, UK
  • 01/02/2024
Full time

Job Description


Operations Co-ordinator



As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 4000 of the most talented and experienced industry individuals worldwide. For more information, please visit 

Fixed Term Contract (12 months)

Location: Hammersmith, London 

Position Summary

This role will support the operations team, with prime responsibility for the raising of purchase orders to key vendors, subsequent approval of invoices, and reconciliation of billing codes in relevant systems and trackers. You will be working with vendors and liaise between different operations within Disney in order resolve any discrepancies in billing or coding.

Role and Responsibilities

  • Ensure that documentation with confirmed deliveries is received from vendors as per our expected Service Level Agreements.

  • Raise POs for various projects.

  • Work with vendors and teams within Disney to validate itemised deliveries on this documentation.

  • Ensure that the costs and relevant coding for these items are correctly populated on various spreadsheets

  • Update and maintain records to reflect current delivery status of materials.

  • Escalate unresolved issues in a timely manner.

  • Contribute to the team, and collaborate on specific projects and opportunities to improve workflows, track metrics etc.

  • Work effectively with departmental colleagues, and maintain strong working relationships with internal and external parties.

Key Requirements

The ideal candidate will demonstrate meticulous attention to detail accompanied by excellent project management skills, as well as:

  • High level of computer literacy, and experience with Excel and Googledoc.

  • Working knowledge of SAP an advantage.

  • Experience in content localization, production, mastering and digital distribution is a plus.

Diversity Statement 

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees.  Applicants will receive consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, national origin or ancestry, sex, age, physical or mental disability, sexual orientation, gender identity or expression.