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Operations Delivery Lead

  • Sky
  • Livingston, UK
  • 20/11/2023
Full time

Job Description

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you'll do

  • Leading and being accountable for capturing new project requirements, using your analytical skills to track project deliveries from initiation to launch.

  • Owning the creation and delivery of new encryption rules for Channel Launches.

  • Maintaining reference data within the core platforms.

  • Implementation support and delivery of new Software for SkyQ STB’s.

  • Collaborating with internal and external stakeholders to ensure that business needs are captured and owning the delivery against agreed plans. Analysing trends and data to support releases.

  • Capturing business requirements and processes.

  • Owning the creation of provisioning rules for new 3rd Party apps on the Sky Glass/Stream platform.

  • Supporting the creation of PPV Offers on the Sky Glass/Stream platform.

What you'll bring

  • A curious and technical attitude with great attention to detail

  • You will be highly motivated, with the ability to work independently, delivering to the highest standards.

  • You will be organised and able to capture technical details in a clear format.

  • Experience in in planning, analysis, and delivering tasks.

  • Ability to work on multiple workstreams simultaneously.

  • Excellent Microsoft Packages skills in Word, Excel, Teams, and SharePoint.

  • Experience in Confluence and Power Automate desirable but not essential.

Team overview

Content technology and innovation

Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content.

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

  • Sky Q, for the TV you love all in one place

  • The magic of Sky Glass at an exclusive rate

  • A generous pension package

  • Private healthcare

  • Discounted mobile and broadband

  • A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Livingston Watermark House

Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.

You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym – or play a game of pool or table tennis.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.