About the Role
This is an opportunity to work in BT Sport’s award-winning broadcast facility which includes four HD broadcast studios, 1 UHD and 9 HD galleries, a large post-production village, multi-channel MCR and playout operation.
Located in vibrant HereEast, with canal-side restaurants and bars on its doorstep and a subsidised restaurant for staff. You will get the chance to work on a variety of sports and entertainment programmes for BT Sport’s core programmes such as the UEFA Champions League and Rugby Tonight as well many external productions such as the BBC NFL Show and ITV Sport’s studio shows.
Reporting to the IT Systems Lead, you will be expected to support the requirements and challenges of complex interrelated systems in a 24/7 broadcast facility. You will be the main point of contact for end-users, manning the IT Helpdesk, resolving Tier 1 issues (password resets, simple user direction and training), escalating Helpdesk Tickets and calls to the wider IT team. In conjunction with your IT colleagues, you will be expected to help enforce IT security and management policies across our systems, with minimal impact on the specialist needs of each department. This is an excellent opportunity for a graduate, or newly experienced IT junior to join, grow and flourish within an excellent team.
Shift Pattern: Monday to Friday office hours
Knowledge, Skills and Experience
Exposure and experience of the following systems is preferred but not essential for this role, as training will be given – you should have a good awareness of most of the systems below however:
You will be eligible for a variety of employee benefits including but not limited to:
We want to attract the broadest range of talented people to be part of the Timeline Team – whether that is working in our engineering or technology roles or being part of our non-technical teams. We believe the more diverse our organisation is the more we are reflecting society and ensuring we are selecting from the broadest talent pool.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.