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Post Production Support Engineer

  • Timeline Television Ltd
  • London Borough of Ealing, UK
  • 15/07/2021

Job Description

About The Role

Timeline’s Ealing Broadcast Centre, situated within London’s historic Ealing Studios, supports a wide variety of live broadcast, post-production and MCR activities for programming such as Formula 1, Formula E, The Tour de France, Sail GP and Women’s Super League to name just a few.


The Engineer's primary duties will be to support Timeline’s live broadcast and post production facilities at Ealing Studios.


The successful candidate will support a range of specialist systems including:

  • Adobe Premiere & Creative Suite

  • Avid Interplay Systems, NEXIS, Media Composer clients

  • EVS Systems - IPDirector, XSquare, XT, XS, XTA, XFILE 

  • Windows / Mac OS / Linux

  • Aspera file acceleration services

  • Piero

  • Spectra Logic T950

  • Tedial Evolution Mam

  • StorNext, Harmonic Media Grid and NAS Storage Systems

The Engineer will be required to work at high levels of technical complexity, under programme and/or operational pressures. However, we do not expect you to have all the criteria listed above and we are very willing to train the right candidate.

Main Duties

  • Display a clear understanding of the fundamentals of file-based editing workflows

  • To support the effective operation of Media Systems and workflows

  • Ingest media from a variety of sources (including card, hard drive, file delivery) 

  • Creation of AS11 and file delivery to major broadcasters via Aspera, Signiant 

  • Monitor and optimise the performance of media servers and storage systems, non-linear edit suites (Adobe, Avid, Davinci Resolve, FCPX)

  • Provide first line support and address technical faults in a timely and professional manner, communicating and escalating issues as required, and ensure alternative ways of meeting requirements are identified and implemented promptly

  • Guide Editors, Operators and production staff through complex operational scenarios & workflows

  • Maintain and operate equipment in Edit Support, CAR, edit suites and associated technical areas

  • Support media operations

  • Evaluate new software and hardware

  • Create and document new workflows

  • Display knowledge of and ability to troubleshoot modern media and broadcast infrastructure, including:

  • IT and TCP/IP networking infrastructure 

  • Multi-VLAN networks

  • SAN integration and connectivity 

Knowledge, Skills & Experience

In order to perform this role, the candidate should demonstrate the following as a minimum:

  • A passion for edit platforms and/or broadcast technology

  • Knowledge and experience of media, editing and general computer systems as they relate to a broadcast/post-production environment 

  • Excellent problem solving skills

  • The ability to work both alone and as part of a team, and to remain calm under pressure.

  • A positive, enthusiastic manner with an ability to react tactfully and sympathetically to requests from operational and production staff.

  • Customer awareness and good interpersonal skills

  • Ability to prioritise workloads and meet deadlines

  • Excellent communication skills

Key Competencies

  • Methodical: Demonstrate clear logical thinking in fault-finding and problem solving.  Able to discern relevant information when evaluating technical and client requirements.

  • Adaptability: Demonstrate flexibility and respond effectively to new challenges. Adapt to changing requirements. Show openness to changes in business requirements and needs. 

This is a 7/14 shift based role.

Benefits

You will also be eligible for a variety of employee benefits, including but not limited to:

  • Private health care

  • Medical cash benefits

  • Cycle to Work scheme

  • Travel insurance

We want to attract the broadest range of talented people to be part of the Timeline Team – whether that is working in our engineering or technology roles or being part of our non-technical teams. We believe the more diverse our organisation is the more we are reflecting society and ensuring we are selecting from the broadest talent pool.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. 

You must be eligible to work in the UK to apply for this role