Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.
Provide desktop virtualisation technical leadership in support and technology project teams. Working with senior key stakeholders identifying opportunities and risks, to ensure agreed programme benefits are delivered. Driving a best practice culture:
Create & implement strategy, plans & priorities, addressing the challenges & risks as well as successes for Sky’s Citrix platform. Working with the Platform Manager to delivery agreed technology strategies.
Aligning with relevant stakeholder and key teams to deliver the technology strategy across Sky Europe.
Effectively collaborate across various teams to deliver engineering workstreams, including research and design. Developing and harnessing working relationships to deliver.
Work with technical stakeholders, providing advice and guidance on industry and vendor best practise standards, to support delivery of workstreams and projects to affect the best outcomes.
Accountable for the research, design and solution implementation of strategic objectives. Ensure the business case for change is sound and measurable and well communicated.
Excellent enabler who brings teams and departments together to address issues and solutions, clearing the fog when complex problems are presented working through to resolution aiming to keeping it simple wherever possible.
Maintain expert knowledge of current best practice, and able to coach and support colleagues in their growth.
Communicate and collaborate with external clients, vendor partners and internal service specialists both on engineering issues and contract negotiations.
Demonstrable experience in building, delivering and maintaining successful Citrix virtual desktop technologies.
An ability to coach and mentor a team whilst displaying excellence in stakeholder management.
Expert knowledge of Citrix technologies and architectures.
An analytical mindset together with the ability to apply rigour and diligence in technical endeavours, and stakeholder management.
A balanced approach to work demands, with the ability to create and drive direction in absence of a clear path, ensuring complex problems are understood and resolutions addressed.
Exemplary communication skills to work with colleagues across the Comcast and Sky group.
Brilliant relationship management and influencing skills at all levels and to very differing audiences whilst exercising discretion on sensitive & confidential matters.
Possess exception organisational skills to track multiple work streams.
A proactive attitude to platform improvement and support. Driving change improvements.
The ability to compile accurate and detailed design and support documentation.
As a member of the Citrix Support team within Workplace Technologies, you will be involved in ensuring the availability of Sky’s contact centre Citrix platform with users based in the UK, Europe and India
We bring the best from the global market into Sky – we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embeded in our team, and we engage our supply chains in creating a sustainable future!
There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
Sky Q, for the TV you love all in one place
A generous pension package
Discounted mobile and broadband
Livingston Watermark House:
Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.
You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym. Or play a game of pool or table tennis.
Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we’re happy to discuss flexible working!
And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.