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Playout Operator - FTC

  • Sky
  • Chilworth, Guildford, UK
  • 31/10/2023
Full time Media-Journalism

Job Description

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you'll do

  • Validation of content – Working through content, ensuring programming is fault free for broadcast.
  • Dashboard Management – Proactively investigating the Dashboard to ensure content is safe to air.
  • Schedule Data additions – Attention to detail and accurate adding of Programme data to ensure content airs fault free
  • Alarm Monitoring – Working with the Vipe automation and Dataminer Software, Validate and acknowledge alarms that occur to clarify if an affecting on-air issue.
  • Teamwork – You will be Working together across a variety of roles to ensure Sky provides excellent broadcast service to its customers.
  • On air Decision-making capability – The ability to make decisions to ON air affecting issues and take action of swapping render engines, and editorial decisions to pull programmes and protect content for viewers.
  • Schedule Preparation - performing required manual and automated tasks on the playout schedules to identify potential errors and known faults and ensure readiness for Rendering content for broadcast
  • Fault Identification - Immediate identification of any loss or degradation of the channel outputs and loss of encryption or pin protection.
  • Fault recovery – use of system resilience or schedule editing to recover from channel loss or degradation
  • Communication – concise and accurate verbal and written communication, professional and courteous at all times
  • Logging & Reporting – accurately recording any faults, changes or other deviations from the originally scheduled content.

What you'll bring

  • Keen desire to learn
  • An incquisitve nature
  • Attention to detail
  • Superb communication & influencing skills
  • Excellent decision making and prioritisation skills
  • Ability to work well in a team

Team overview

The Content Operator sits within the Playout Department, which part of the overall Content Experience Distribution at Sky. We strive to maintain content excellent for our customers!

Content technology and innovation

Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content!

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

  • NOW TV for the TV you love all in one place
  • The magic of Sky Glass at an exclusive rate
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work

Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky.

Office Location - Chilworth

Our campus is close to Southampton City centre, with good access via the M3 and M27 motorways, Southampton Airport and Southampton Parkway and Swaythling train stations. Plus, there’s onsite parking available for cars, motorbikes and bicycles.

You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym. Or play a game of pool or table tennis!

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.