Job Description
Description
We have an exciting opportunity for a Product Manager FTC to join the Tech & Ops team.
It is a truly exciting time to join UKTV as we are embarking on an ambitious multi-year plan to expand UKTV’s position in the UK market. A key component of this is the evolution of our current schedule management product platform and services to set UKTV for future growth.
It is a truly exciting time to join UKTV as we are embarking on an ambitious multi-year plan to expand UKTV’s position in the UK market. A key component of this is the evolution of our current schedule management product platform and services to set UKTV for future growth.
As a Product Manager for the schedule management upgrade project, your role will be pivotal in driving UKTV’s evolution. We are looking for someone who is passionate about building products, above all has an external focus on the user and how they interact and use these products. The successful candidate will have experience working on digital propositions and ideally Media Asset Management, Scheduling, Rights, Compliance, metadata, infrastructure and SaaS based solutions.
Your focus will be defining and delivering the replacement schedule management product for UKTV. The successful candidate will initially work with a strong focused team to conduct market analysis of suppliers and products. Following selection, they will be pivotal taking ownership of the strategic product design/definition, specify the product roadmap and take ownership of key experience drivers/capabilities across all supported platforms and have responsibility for the strategic direction, prioritisation and delivery of the new platform. The successful candidate will ensure that UKTVs teams and business areas come along on the transformational journey changing a key platform and workflows.
Your focus will be defining and delivering the replacement schedule management product for UKTV. The successful candidate will initially work with a strong focused team to conduct market analysis of suppliers and products. Following selection, they will be pivotal taking ownership of the strategic product design/definition, specify the product roadmap and take ownership of key experience drivers/capabilities across all supported platforms and have responsibility for the strategic direction, prioritisation and delivery of the new platform. The successful candidate will ensure that UKTVs teams and business areas come along on the transformational journey changing a key platform and workflows.
In this role you will get to:
- Be a trusted member of the UKTV Technical Products team with a shared belief and desire to take ownership and make products that provide technical and operational functionality to the business in order to meet the business objectives or functional requirements for a specific project.
- Define and lead the delivery of the product roadmap for UKTV products and its key value streams
- Have a hands-on ownership role in delivering tactical and strategic product initiatives with key focus on building an integrated Content Supply Chain for UKTV and BBC Studios.
We are looking for someone who has:
- Experience delivering enterprise products and solutions for a fast-moving multi-platform media organisation
- Previously delivered technical product platforms combining off the shelf/SAS applications and in house developed services from pre-sales scoping to product launch
- Experience driving and facilitating operational and technical transformational change in organisations
- Strong understanding of broadcasting across linear and non-linear services, especially around scheduling systems and workflows
- In depth understanding of defining product feature/requirements for products from conception, driving product roadmaps, backlogs and prioritisation
- An obsession with understanding internal customers’ needs and pain points and striving to deliver better
- An innate want to take ownership and the responsibility that comes with it
- Experience managing and delivering solutions as a product across key services and applications of an overall technical and operational infrastructure and supply chain
- In-depth understanding of Agile processes/principles and working in Agile team
Who you are:
- Collaborative, pragmatic and adaptive: able to build strong and effective relationships, internally and externally, and influence others
- Passionate about User Experience and put the user at the centre of all analysis, design, and prioritisation activities
- Experienced managing product delivery across multiple platforms
- Comfortable working with many organisation areas and people at various different levels to understand business needs and champion product solutions that deliver business benefit
- A Product Manager with experience writing intuitive, accurate and easy to understand user stories, prioritising and managing product backlogs and working collaboratively with design, development and QA
- An Agile Product Owner that wants to support their team/squad
- An analytical thinker that can understand problems and work collaboratively to identify and design the appropriate solutions
- Technical aptitude: familiarity with different broadcast technologies including scheduling, rights, contracts, linear playout and VOD management with an ability to communicate the same to non-technical audiences
- At ease working on mainstream product platforms inc. Jira, Confluence, Miro, Craft etc…
- Comfortable working in a fast-paced agile environment and willing to support the wider team
- Diplomatic, and a strong negotiator
Hybrid-Working
At UKTV, we are working in a hybrid environment with a mixture of home and office working. Getting together in the office as a team and a company gives colleagues an opportunity to build and maintain great relationships, encourages our culture of collaboration and creativity while recognising that colleagues need to have a healthy and happy work-life balance. You’ll agree with your manager the split of time you spend in the office or at home based on the role that you do, how often you come together as a team and your personal preference.
Diversity & Inclusion Commitment
At UKTV, our inclusion vision is to truly represent society in our workforce and on-screen, and create a culture of fairness and respect where we champion difference so that every person feels included and empowered to do their best work. We are committed to ensuring a level playing field at UKTV where all employees and job applicants are given equal opportunity, and that we have diverse voices at the table in everything we do. We welcome applications from everyone and we want UKTV to be a place where you can be your authentic self, give your best and develop your career free from discrimination of any kind.
Key Responsibilities
- Understand UKTV’s mission, goals and business objectives, supporting delivery of the product strategy
- Evangelise the user: they are our primary focus and the basis of our success, in every product consideration/decision and in all communications with internal stakeholders and delivery teams
- Work closely with the Head of Technical Products to specify, manage and deliver the Technology and Operations overall product roadmap
- Lead, support and coach a small team of dedicated and SMEs, PMs, Architects and BAs in a matrixed working model
- Build, manage, update and communicate the 0–18 month detailed Product roadmap for the owned product including budgets and forecasting
- Actively participate and support, as a Product Manager, all agile ceremonies to provide maximum clarity and value
- Define and write EPICs, user stories, acceptance criteria ensuring alignment with Product Management briefs/specs and ensure clear understanding across the delivering Agile team
- Build, maintain, manage and communicate the status of product backlogs; assess value, prioritising EPICs and user stories including new features, technical debt and feature improvements.
- Manage all communications in a timely manner with all stakeholders (internal and external) in relation to product development, maintenance, upgrades, issue resolution/status/outages/upgrades/downtime.
- Manage all processes in relation to product development, maintenance, upgrades, issue resolution/status/outages/upgrades/downtime.
- Have responsibility for the quality and alignment to briefs/specs of all team output
- Promote and drive a continuous culture of experimentation, innovation and improvement
- Work closely with internal stakeholders to support content plans and marketing activities whilst championing user experience
- Own and manage the relationships with key product suppliers including roadmaps, pricing and licensing
- Monitor AWS service and infrastructure usage costs on a monthly basis, identifying unexpected or increased usage costs across AWS and actively working to manage these costs with service owners
- Identify and action cost savings that UKTV can take advantage of for third party applications and services across AWS including utilising provisioning services, storage optimisation and utilisation of more cost-effective services
- Work with finance teams to provide cloud media platform cost and product supplier applications breakdown, forecasting for future usage and budget attribution
- Provide cost and usage reporting for AWS and key products to various stakeholders within UKTV/BBCS including finance, operational and leadership teams
- Keep abreast of relevant industry news, key digital and trends from a product perspective
- Actively participate in the UKTV product community, sharing and re-applying skills and knowledge amongst the team
- Live, embrace and role model UKTV Values
About UKTV
UKTV has been at the forefront of branded television for over 30 years, entertaining the nation with programmes they love. Its leading brands - Dave, Gold, W, Drama, Alibi, Eden and Yesterday - span comedy, entertainment, natural history, factual and drama, and are delivered to audiences through UKTV Play, Freeview, Sky, Virgin Media, BT, TalkTalk, YouView, Freesat and Amazon Fire. The broadcaster is a significant investor in British creativity and is committed to working with new and established writers, directors and programme-makers.
UKTV is part of BBC Studios, the UK's most-awarded production company, a world-class distributor with international branded services, and a commercial subsidiary of the world's leading public service broadcaster, the BBC.
About UKTV Media Ltd
UKTV has been at the forefront of branded television for over 25 years, entertaining the nation with programmes they love. Its leading brands - Dave, Gold, W, Drama, Alibi, Eden and Yesterday - span comedy, entertainment, natural history, factual and scripted drama, and are delivered to audiences through UKTV Play, Freeview, Sky, Virgin Media, BT, TalkTalk, YouView, Freesat and Amazon Fire. The broadcaster is a significant investor in British creativity and is committed to working with new and established writers, directors and programme-makers.
UKTV is part of BBC Studios, the UK’s most-awarded production company, a world-class distributor with international branded services, and a commercial subsidiary of the world’s leading public service broadcaster, the BBC.