Operations Supervisor (Channel 4)

We are looking for a new Operations Supervisor to join our team running Channel 4’s in-house post-production facility. Taking ownership of the Edit Support department, the role will involve overseeing the day-to-day technical operations, managing the work done by the edit assistant team, and undertaking various administration duties.

Candidates should ideally have six years’ experience in an Avid based post-production environment, with a strong knowledge of industry practices, workflows, kit and technology. Experience managing teams and building strong client relations will also be advantageous.

The role is 40hrs per week, Monday to Friday, with ad hoc shifts outside of these hours during special events. We offer a competitive salary based on level of experience, plus an attractive benefits package. We are also proactive in providing training and career development.

Main tasks and responsibilities -

• Work with the Operations Manager to oversee the technical operations of the facility and managing the day-to-day organization and logistics of the Edit Support department, including the distribution of jobs using ScheduALL software.
• Help to write and ratify new workflows, action change requests, develop best practices, and maintain a database of up-to-date technical information, distributing amongst the department as necessary.
• Investigate complex technical issues, knowing when to escalate and work collaboratively with other departments (engineering, IT etc.).
• Represent the department in meetings with both internal staff and external stakeholders - contributing ideas, conveying technical information, and answering questions.
• Own our relationship with third party tech providers and support.
• Provide personal and pastoral support for the team, helping them to achieve common goals and inspiring them to perform at their best.
• Contribute to the growth and development of both the department and the wider facility, recognizing strengths and weaknesses, and working with L&D / HR to identify and deliver training needs.
• Help with future recruitment, including interviewing applicants and onboarding new team members.

The idea candidate will have the following technical experience -

• Media Central Cloud UX & Interplay. 
• Avid NEXIS administrator use.
• IPDirector use with EVS for ingest to Avid, playout as live and playout prior to live.
• Adobe Premiere Pro & Adobe motion graphic template media usage in a post-production environment. 
• AS-11 metadata editing & custom xml creation.

Other skills required –

• Strong leadership skills, with self-awareness and emotional intelligence.
• Ability to manage high level relationships with clients and other external parties.
• Ability to work both autonomously when required, or collaboratively when appropriate.  
• Strong admin skills, using MS Office programmes.

Knowledge of ScheduAll software would be useful.