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Benefits & HR Systems Apprentice

  • Channel 4
  • London, UK
  • 09/01/2023

Job Description

Job Title: Benefits & HR Systems Apprentice
Reports to: People Systems & Governance Lead / Benefits & Pensions Manager
Department: People
Location: London
Number of roles: 1
Start: September 2023


If you are looking for an opportunity to gain work experience and a qualification, then an apprenticeship at Channel 4 might be for you. 

Our Apprenticeships are full-time, with four days per week spent working in a C4 department and one day per week completing the formal learning parts of the apprenticeship.

The formal training provided will consist of workshops, tutorials, webinars, coaching and in some cases residential boot camps. The training is dependent on the qualification your apprenticeship offers and will be explained in detail by the training provider before you officially begin the course. You can read more about the qualification being offered for this apprenticeship below.

Our apprenticeships are aimed at school leavers and people who do not have a degree. If you have a degree, please look at our Production Training Scheme or the Channel 4 Jobs website for other opportunities suitable for you.  

If you’d like some tips on writing your application before you apply, please watch our recent YouTube video, How to Write an Outstanding Application.

The programme aims to offer opportunities to those currently underrepresented in the TV industry, so we are particularly keen to hear from Deaf and/or disabled people, ethnically diverse people and people from lower socio-economic groups.

Am I eligible to apply?

You must be 18 years old or over at the time the scheme starts to apply. There is no upper age limit.


The People Team enable Channel 4 to be a great place to work by building an inclusive culture. Partnering with leaders to ensure people are engaged and inspired to be the best they can be to deliver Future4.

We can only ever be as good as our people and the People Team makes sure we have the very best. The function supports our three core business areas: Creative, Commercial and Operations. Each of these is led by a Senior People Partner, supported by a People Partner.

Our Employee Experience team covers, Reward, Pensions & Benefits, Systems & Governance, Payroll, Data Analytics and also People Operations – where our People Assistants act as the first line of contact with our employees and line managers.
Specialists in Talent, Learning & Development, Talent Acquisition, and all work across all three business areas, supporting the People Partners to ensure that our people are supported, developed, and engaged to enable the channel to continue delivering on its remit. This role sits within the Employee Experience team.

  • Payroll processing (Monthly Activities):
  • Send across working patterns to payroll
  • Send across new department cost centres
  • Run monthly audit reports and work with teams to update errors or inconsistent data.
  • Review monthly payroll interfaces for completeness and work with teams to update missing / incorrect information 
  • Ensure manual information is uploaded and supplied to payroll for new joiners i.e., P45/New Joiner Checklists    
  • Provide leavers with access to payroll portal, emailing them with details of how to log in.
  • Work with the team to understand how to request new payroll pay elements.
  • Pension Administration:
  • Processing pension opt-ins and opt-outs
  • Issuing pension non-eligible coms to new joiners under age 22
  • Benefit Administration:
  • Support the implementation and set up of new benefits at Channel 4
  • Work with our Flex Benefit supplier to provide reports and resolve monthly processing queries
  • Support the People Assistants to answer / resolve benefit queries from employees.
  • HRIS:
  • Help to system test, changes, and new enhancements to our HR System
  • Create reports within our HR Systems for internal People team to run and have access to.
  • Support members of the People team with HR system user queries.
  • Ad hoc research and project work 


As part of the application process, you’ll be asked to tell us how you meet the essential criteria listed below. When answering this question think about examples from your experience so far, this doesn’t need to be professional experience but could be academic, from volunteering or a part-time job. 

We’ve provided some examples beside the first four criteria of experience that could demonstrate you have these skills.  Please note you do not need to use these examples; they are just here for guidance, and you should draw from your own personal experiences. 
  • Verbal and written communication skills - Verbal - e.g. experience of dealing with customers or working as part of a team. Written – e.g. writing emails, completing an application form or essay, or if you have a hobby that involves creative writing. 
  • Attention to detail -  e.g. Cashing up on tills or proofreading coursework.
  • Organisation skills and ability to prioritise tasks - e.g. Planning events whether personal or for professional purposes, as well as managing work life balance, for example working whilst doing coursework/exams. 
  • An understanding of and a passion for Channel 4's remit
  • Intermediate level Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • A keen interest in using HR systems, not afraid of technology
  • The ability to build good working relationships with team members within and outside the People Team. The aim is to provide a great service with the ability to communicate at all levels. 


Business Administrator Level 3


15 months


If you are unable to complete the Apprentice application, we are happy to consider alternative formats of the application form.

For example, you could arrange a phone call with 4Skills for you to speak your answers and a member of the team can scribe, or if you’d like to create a five minute YouTube video/ voice recording, these are also options available. If you have a different alternative, we really welcome your suggestions to ensure you have a fair chance of applying. 

Take a look at our access page for more information, which you’ll find by clicking here. You can also watch our recent YouTube video, Demystifying Interview and Workplace adjustments.

If you have any questions about this apprenticeship vacancy please email the 4Skills team direct at


If you need to relocate in order to take up this opportunity, we can offer you support towards the financial costs of moving. This includes a contribution towards your deposit and first months’ rent, plus visits to your new city to look for accommodation.