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Media Services Operator

£17.00 hourly
  • EMS broadcast
  • 23/11/2021
Contractor Facilities QA-Quality Control Broadcast Engineering Programme / Project Management Post-Production

Job Description

Media Services Operator

Our global broadcasting client is looking for a Media Services Operator for its West London based team.

To be involved in the day-to-day operation responsible for preparing 30,000 hours of content for broadcast annually and the continued growth and development of the company.

The Media Services Operator is primarily responsible for the accurate encode, quality control and assessment of all materials into archive prior to broadcast, and the subsequent preparation of audio files for addition to existing assets, whilst also dealing with day to day requests from outside the department and from colleagues.

Key Responsibilities:

• Under the direction of the shift Supervisor, accurately process required jobs to work upon based on Department priorities
• Responsible for ensuring Team fully understand and follow all Standard Operational Procedures (SOPs), arranging necessary training where relevant
• Responsible for raising technical issues with Support Engineering and ensuring all details are captured and logged
• Responsible for keeping the operational area in good order
• Providing cover for breaks if required
• Liaise with Media Management team to ensure all required material is processed in time for broadcast
• Undertake audio track addition and track tagging as required
• Quality Control of audio and video levels of both SD and HD material following industry standards to ensure all processed material meets DCE Technical Specifications
• Addition of metadata and QC of existing metadata in broadcast systems to ensure fault free broadcast with all assets
• Perform technical Quality Assessments as required
• Responsible for ensuring all operational procedures are followed
• Ensure all aspects of OFCOM Codes of Practice relating to the channels are observed
• Training of staff as required.
• Cover the fulfilment role as and when required
• Co-ordinating Audio Jobs for the department using internal systems.
• Such other duties as the management may from time to time reasonably require


• Experience within a similar role, either in VT Operations or within a multi-channel, fully automated transmission environment
• A strong work ethic ensuring a team reaches full potential
• Strong understanding of video and audio theory with broadcast Quality Control and technical Quality Assessment experience
• Demonstrable attention to detail
• Operational knowledge of broadcast equipment including vector scopes, Loudness monitoring and waveforms
• Knowledge of MAM systems preferable
• The ability to work well under pressure within a live transmission environment
• Comfortable in an informal environment where teamwork, accessibility and pragmatism are emphasised
• Hold themselves & others accountable for results
• To be punctual
• Literate
• Numerate
• Ability to identify and prioritise problems and offer alternative solutions
• Full colour vision and hearing