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Senior Application Support Specialist

  • Irdeto
  • Hoofddorp, Netherlands
  • 11/10/2021

Job Description

Who we are:

Irdeto is the world leader in digital platform security, protecting platforms and applications for video entertainment, video games, connected transport, connected health and IoT connected industries. Irdeto’s solutions and services enable customers to protect their revenue, create new offerings and fight cybercrime effectively. With more than 50 years of expertise in security, Irdeto’s software security technology and cyber-services protect more than six billion devices and applications for some of the world’s best-known and loved brands.


People are Irdeto’s biggest strength and diversity is celebrated through an inclusive workplace, where everyone has an equal opportunity to drive innovation and support Irdeto’s success. With a unique heritage in security innovation, Irdeto is building a secure future where people can embrace connectivity without fear


The Role:
As a Senior Application Support Specialist in the Technology Operations Team, you will be providing functional leadership and oversight across our critical business systems such as Oracle ERP cloud.  Your role will be to collaborate with key stakeholders across a global business and drive continuous improvement throughout.


Your mission at Irdeto:

  • Developing an understanding of our current state processes and developing future state recommendations.
  • Gathering and analyzing business requirements.
  • Aligning business requirements and best practices to implement working solutions.
  • Support functionality of the implemented processes.


How you can add value to the team?

  • Significant years of functional experience, ideally working large & complex implementations of Oracle Cloud ERP/ Oracle Apps.
  • Experience with the following Oracle products:
    • Order Management
    • Planning
    • Manufacturing
    • Inventory
    • Pricing
    • Global Order Promising
    • Configurator
    • Subscription Management
    • Receivables
  • Must have deep understanding of the entire Supply Chain process and Order to Cash process.
  • Must have experience in Implementation, Production Support, Rollout, Upgrade Projects.
  • Experience or familiarity with HCM systems such as Oracle HCM or SAP Success Factors is highly desirable.
  • Must be able to document functional designs.
  • Must have experience collaborating with clients on business process enhancements.
  • Should be able to configure Cloud, unit test and troubleshoot issues.
  • Good analytical and problem-solving skills Excellent English verbal and written communication skills.
  • Positive, proactive and motivated; “can-do” attitude and a team player.


What you can expect from us:

Irdeto is a people first organization where you can secure your future. Our values of Trust, Accountability, Agility and Innovation inform our culture. We believe in connecting people and developing careers with a strong focus on collaboration, creativity, health and happiness among our globally diverse workforce.


In addition to competitive remuneration and extensive benefits we offer:

  • An international & multicultural environment where diversity and inclusivity are celebrated and embraced 
  • Professional educational opportunities and training program
  • Innovation sabbatical
  • Volunteer Day
  • State of the art office space
  • On the job coaching and mentoring
  • Flexible work arrangements – via our Work Hard Anywhere policy.
  • Some of us run city marathons and even go on snowboarding trips together!
  • Casual Friday? Casual every day!
  • US$ 500 net for your home office setup after you passed your trial period
  • And many additional perks customized to global locations (canteen, fresh fruit, amazing coffee, parking, on-site gym, yoga room to name a few)


With over 50 successful years of business innovation behind us, and an exciting digital and connected future ahead of us, Irdeto is a progressive company to join. We are looking for people who will keep us at the forefront of innovation and creativity.


Welcome to Irdeto!


Irdeto is proud to be an equal opportunity employer and we do not discriminate on identity or innate characteristics, instead we aim to build a diverse, inclusive culture where your talent counts.