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Systems Engineer (MCR)

£30,000 yearly
  • Rethink Group
  • Remote
  • 01/10/2021
Full time Engineering Broadcast Engineering

Job Description

Job Description

 22173 Systems Engineer (MCR)


Who we are 

Arqiva is at the heart of the broadcast and utilities sector in the UK and beyond.  


Through our infrastructure we ensure media and data is taken from, and delivered to where it is most valued, whether that’s from broadcasters to your TV screen or radio, or from your smart meter to the utility company. Even if you haven’t heard of us before, the chances are you’re indirectly a customer of ours and our infrastructure is part of your everyday life!  


We have a rich heritage and an exciting future ahead of us, and there’s so much more to us that we can’t wait to share with you.  


What do you need to be the best version of you… 

We are working closely with our colleagues to help define our future ways of working in a post-pandemic world, recognising that the last twelve months have opened up opportunities to explore new and different ways of working. We’re excited to put our own personal experiences into long-term sustainable changes that benefit our people and our customers.  


Working flexibly can mean different things to different people, and we want everyone to get the very best out of their experience working at Arqiva. The wellbeing of our colleagues is at the heart of everything we do, therefore if you're looking for part-time, job-shares, flexible working patterns or the opportunity to work from home - have a chat with us and we will do our best to make it work for everyone.   


Salary/package  - Up to £30,000k + 20% shift alowance plus 5% Bonus

Location  - Arqiva MCR – Feltham - Middx.  


 Role Profile  

You’ll be an experienced engineer and be able to perform and cover a cross section of duties within this fast paced MCR environment. You’ll be providing your individual contribution to this multi skilled fast paced 2ND/3rd line customer support environment/team, providing day to day operational and troubleshooting duties.  


Your key responsibilities will include: 

  • Complete planned works and maintenance on the full range of systems and networks within the operating environment
  • Respond to faults and service outages and complete corrective maintenance in line with Arqiva standards policies and procedures
  • Contribute to the delivery of projects through the provision of technical advice, installation and commissioning support and service transition Implement upgrades and modifications to existing systems and networks ·
  • Maintain accurate records, documents and reporting of actions taken Complete testing and measurements to ensure compliance with regulatory, industry and customer requirements · Contribute to the continuous improvement of operating policies, processes and procedures Engage with customers and build positive working relationships
  • Supervise the delivery of 3rd party suppliers and contractors to ensure that specifications and standards meet Arqiva requirements



Must Haves  

  • To be highly organised, accurate and with attention to detail 
  • Strong communications skills 
  • Computing skills, including a general understanding of WINDOWS/LINUX operating systems 
  • To be able to demonstrate in-depth technical knowledge of Coding & Muxing 
  • Able to work well under pressure 

Might Haves  

  • Experience of systems and equipment relevant to role such as RF systems, DVB, Analogue Radio, DAB, Microwaves, Sat Comms, Data Networks (desirable)
  • To be able to demonstrate knowledge of the end to end process of a TV service 
  • Previous experience in an MCR and Coding & Mux environment  
  • To be able to demonstrate in-depth technical knowledge of Coding & Muxing. 
  • Previous experience in a Playout environment desirable 



More than anything, we want to work with people who are passionate about what they do and believe in our vision. So, if you think you have most of the skills and / or experience we are looking for, then please do apply for the role - we want to hear from you!   


Inclusive Arqiva   

For us, building a working environment that is diverse, inclusive and engaged, is a positive for both our colleagues and our customers. This is why we have invested in our partnerships with initiatives and organisations such as Tommy's Pregnancy at Work, Inclusive Employers and WISE (Women in Science and Engineering).