Deluxe Entertainment Services

Job Scripting Editor Description Position Title: English Editor/ Scripting Editor Roles and Responsibilities:  • Formatting, editing and proofreading English subtitles for audio and grammatical accuracy for major  Hollywood studios. • Formatting, editing and proofreading English subtitles intended for the deaf and hard of hearing. • Footnoting cultural references and expressions as an aid to translators.  • Performing audio fidelity quality checks (ensuring subtitles match the audio). • Localizing language and spelling for British and U.S. English releases. • Manipulating English files using proprietary software, including preparing scripts and running conversions  between formats. • Staying abreast of changing studio requests and ensuring the timely delivery of projects. • Editing DHI files as per the set quality and quantity benchmarks on the team. • Ability to accurately identify, locate and use team documentation like checklists, work instructions, manual,  client...

Job Account Manager Description Primary Responsibilities: • Develop and maintain relationships with clients to their satisfaction. • Manage own orders, supervise team’s orders. • Coach the team / self, to meet KPIs such as On time delivery, Quality, Team Productivity etc. • Work with a team, ensuring hand-offs and proper coverage is always maintained. • Ensure Account Coordinators and Operational teams are processing and delivering priorities as required to meet client expectations. • Manage changes and exceptions with clients, supervising balance of internal capacity and external demands. • Proactively identify potential issues/problems with ongoing projects, formulate communications and solutions with stakeholders and clients. • Communicate regularly with client regarding project performance metrics. • Educate clients on existing services and provide guidance to ensure highest quality standards are met. May require educating clients on new services offered. • Lead and...

Job Account Coordinator- Subtitling Client Services Description Designation: Accounts Coordinator/ Client Services Executive Roles and Responsibilities: o Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally. o Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects. o Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. o Create, maintain and communicate to client project timelines and budgets. o Prepare and communicate pricing quotes and estimates with client. o Ensure Billing and Revenue Tracking is maintained weekly. o Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations. o Prepare regular account statuses, such as missing asset...

Job Live Unit Subtitler Description Company   As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,000 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com   Permanent, Full-Time Position Location: London, UK Position Summary   Deluxe is currently looking for a Live Unit Subtitler. Do you have a keen interest in news and sport? Are you all about...

Job Senior IT Support Description Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,000 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com  Full-Time, Permanent Position Location: Barcelona or Madrid Role and Responsibilities   Provide expert technical support and troubleshooting for complex hardware, software, and network issues. Serve as a...

Job IT Engineer Description Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com  Full-Time, Permanent Position Location: Barcelona, Spain Role and Responsibilities   System Installation and Configuration: Install, configure, and maintain hardware and software systems, including servers,...

Job Project Coordinator Description Title: Project Coordinator, Japanese Subtitling Operations Main Duties: Coordinate subtitling work for titles which require Japanese subtitles and ensure that all projects are delivered on time, strictly respecting the deadlines and the specifications set by the studios Answer questions from Client Services team and the territories in a timely and professional manner Communicate in Japanese with territory client contacts and in-territory vendors using proper Japanese business communication style Ensure correct work requests and rates are applied per client purchase orders Liaise with Client Services team, vendors and territory affiliates regarding project status and requirements, obtaining and circulating all necessary information Interpret incoming details of film aspect ratios and video monitors to ensure proper delivery of subtitle files to designated post-production houses   Perform final checks and...

Job Korean SDH QA Specialist Description Primary Responsibilities:     Create Korean SDH and/ or c onduct Korean SDH reviews for client content   Ensure client guidelines are followed   Follow appropriate escalation of any issues to be resolved   Seek to understand and correct any transcription uncertainty     What you bring :   The ideal candidate will possess the following knowledge, experience, and skill-set :   Extensive experience in creating and/or reviewing Korean SDH   Outstanding Korean language skills, both written and oral   Must be organized, diligent, and detail- oriented     Can apply good judgement and research when faced with ambiguous situations   Capable of working in a fast-paced environment with hard deadlines   Can quickly adapt to workflow changes and guideline updates...

Job Project Coordinator Description Title: Project Coordinator, Japanese Subtitling Operations Main Duties: Coordinate subtitling work for titles which require Japanese subtitles and ensure that all projects are delivered on time, strictly respecting the deadlines and the specifications set by the studios Answer questions from Client Services team and the territories in a timely and professional manner Communicate in Japanese with territory client contacts and in-territory vendors using proper Japanese business communication style Ensure correct work requests and rates are applied per client purchase orders Liaise with Client Services team, vendors and territory affiliates regarding project status and requirements, obtaining and circulating all necessary information Interpret incoming details of film aspect ratios and video monitors to ensure proper delivery of subtitle files to designated post-production houses   Perform final checks and...

Job Manager, Collections Management Description Position Manager, Collections Management Position Summary In this position, you will design and implement processes to improve cashflow and reduce receivables while establishing and maintaining the highest standard of customer care. Your ability to analyze data and develop recommendations is crucial to the success of this position. As you will manage the entire portfolio of Deluxe businesses, you will exercise your flexibility in communicating with various stakeholders: you will collaborate and communicate regularly with the internal Client Services team, the Finance team, as well as various customer contacts. You will define and provide the highest quality standards for the collection process. Ultimately, you will be responsible for reducing Accounts Receivable balances to acceptable standards defined by the company Executive Management. Main Duties Oversee collections for the entire client portfolio of Deluxe...

Job IT Systems Engineer Description Job IT Systems Engineer – Seoul Description Deluxe, a subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies. With headquarters in Los Angeles and offices around the globe, the company employs over 4,000 of the most talented individuals, developers, and industry veterans worldwide. For more information, please visit www.bydeluxe.com. We have an exciting opportunity for a Systems Engineer to join our dynamic APAC IT Team. This role is based in our office in Seoul and will support our users across the region.  We are looking for someone with initiative and is...

Job Senior Colorist Description Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,000 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com  Full-Time, Permanent Position Location: Barcelona, Spain Role and Responsibilities   Grade high-end feature films, TV shows and commercials projects. Work in conjunction with Directors and Cinematographers to...

Job Senior English Editor, APAC Localization Description Job Title:   Senior English Editor    Primary Responsibilities:   Monitor schedules of all English production work in Indonesia.  Participate in global initiatives to coordinate, templatize, and operationalize plans to improve and streamline processes and ensure consistent execution across the entire global English Operations team.  Be the first point of escalation for English quality and capacity concerns. Perform root cause analysis and propose and implement preventive actions.  Train and mentor newly hired English Editors.  Maintain team metrics on quality, productivity, and on-time delivery.  Ensure the quality of files is consistently high, and accurate with regards to audio fidelity, timing, and other finer guidelines that need to be followed for the format.  Creating English files, as well as correcting all errors while proofing a file and ensure the file is checked...

Job English Editor, APAC Localization Description Job Title English Editor Primary Responsibilities: Ensure the quality of files is consistently high, and accurate with regards to audio fidelity, timing, and other finer guidelines that need to be followed for the format. Creating English files, as well as correcting all errors while proofing a file and ensure the file is checked against reference materials related to the project, conforms to department guidelines and/or client specifications, and the final product is consistent and error-free. Footnoting cultural references and expressions as an aid to translators. Adhering to deadlines for all assignments. Communicate clearly and effectively with supervisors and coordinators regarding the status of work as well as reporting problems as soon as they occur. Follow department-specific schedules and guidelines and demonstrate adherence to the schedule. Support root cause analysis for English quality...

Job English Editor, APAC Localization Description Job Title English Editor Primary Responsibilities: Ensure the quality of files is consistently high, and accurate with regards to audio fidelity, timing, and other finer guidelines that need to be followed for the format. Creating English files, as well as correcting all errors while proofing a file and ensure the file is checked against reference materials related to the project, conforms to department guidelines and/or client specifications, and the final product is consistent and error-free. Footnoting cultural references and expressions as an aid to translators. Adhering to deadlines for all assignments. Communicate clearly and effectively with supervisors and coordinators regarding the status of work as well as reporting problems as soon as they occur. Follow department-specific schedules and guidelines and demonstrate adherence to the schedule. Support root cause analysis for English quality...

Job Logistics Operator Description Company   As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia , The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,000 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com       Full-Time, Permanent Position   Location: Madrid, Spain     Role and Responsibilities      Monitor supply chains and shipments...

Job Scheduling Coordinator Description Company   As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia , The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,000 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com       Full-Time, Fixed Term Contract (6 months)   Location: Central London (hybrid)     Position Summary    The Scheduling Co- ordinator plays...

Job DNOC Technician Description DNOC Technician The Company: Deluxe Digital Cinema Burbank, California-based Deluxe Digital Cinema, a wholly-owned subsidiary of Platinum Equity, is the leading provider of a broad range of entertainment industry services and technologies. We offer complete film and digital solutions for production, post-production, major studio and independent theatrical release, broadcast, home entertainment, archiving and asset management. Deluxe operates facilities in major film, video and digital production markets around the world. The Department: Digital Cinema Distribution The Deluxe Technicolor Digital Cinema Distribution Group is responsible for the distribution of all digital content to theaters on behalf of major cinema studio clients.  These responsibilities are inclusive of both digital cinema and non-digital cinema content types delivered both electronically and physically.  The group is also responsible for a variety delivery...

Job Director, Mastering & Fulfillment Operations (APAC) Description Director of Mastering and Fulfillment Operations (APAC) The Director of Mastering and Fulfillment Operations oversees the creation and distribution of media assets for Deluxe’s home entertainment clients. This role is based in Seoul and is responsible for operations in APAC. The director will support the VP of Mastering and Fulfillment Operations based in the US and is part of a global leadership team with accountability for worldwide operations. Primary Responsibilities Oversee and ensure the successful performance of mastering and fulfillment operations. Work with General Managers to understand their current and future product needs and develop plans, cost estimations and schedules for integrating these needs into new or existing workflows. Execute operational staffing strategy and roster decisions for the APAC region. Mentor junior employees, lead growth and development and build...

Job Projcet Coordinator, Subtitling - Korea Description Job Title:   Subtitling Project Coordinator Position Summary:    The primary focus of the Subtitling Project Coordinator is to plan and coordinate a variety of subtitling projects for major video streaming platforms, supporting the Client Services team in the APAC region. You will be working together with our distributed workforce and client-appointed and freelance translators to ensure the completion of subtitling tasks, liaising with client representatives internationally, and monitoring and managing the lifecycle of subtitling projects while maintaining confidentiality, and identifying and flagging any issues requiring escalation. You will be expected to build and maintain strong relationships with strategic partners and work cross-functionally with Client Services, Global Project Coordination, Global Translator Management & Community Engagement, Linguistic Quality, Product, and Technical Operations...