Avid Technology, Inc.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. To learn how Avid powers greater creators or for more information, visit www.avid.com. JOB SUMMARY We are looking for technically minded audio technology professionals who want to join our Poland-based Software Quality Assurance team for Pro Tools full time. As a member of the QA team you will use your audio industry experience, technical skills and curiosity to catch issues throughout the development lifecycle of Pro Tools and related products and verify the quality of our releases....

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Full Job Description Avid Technology is looking for a technical writer capable of producing user manuals as well as software installation and system configuration documentation. In this role you will work closely with Engineering, Quality Assurance, and Product Management teams. This position will be based in Manila, Philippines and the applicant will report to the documentation manager in Burlington, Massachusetts. The applicant is expected to work within the standard operating hours of the US, East Coast (UTC −04:00). While this is a technical writing position, Avid might consider applicants that have very strong familiarity with the Avid products described below and limited technical writing experience. RESPONSIBILITIES AND DUTIES Produce user-focused materials that clearly describe the...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. RESPONSIBILITIES AND DUTIES Provides expert technical support on products throughout the customers Avid workflow, including editing, storage, asset management, cloud-based solutions, and news production. Work within a global support team covering 24x7x365 operations. Able to write effective handoff from shift-to-shift for support issues. Provides proactive patch/upgrade planning including version compatibility. Creates and manages support cases in Avid’s case management system as appropriate. Reproduces and logs bugs as required. Engages additional specialized Avid resources when needed. Follows up on customer issues with appropriate Avid internal groups. Liaises with appropriate Avid management on a periodic basis to ensure visibility. Adheres to Avid’s relevant contractual SLAs (Service Level...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid Technology is looking for a Senior Business Operations Analyst to join our team based in Manila! This is a terrific opportunity for an analyst to support Avid's FinOps organization across a wide range of functions (sales/channel/commercial/finance/legal/marketing).  Business Operations plays a key role providing insight to and acting in partnership with Avid’s FinOps teams to grow and manage our business.  This role will predominantly focus on reporting, data analysis, and process/workflow management.  This role is planned to be performed on Hybrid mode (2x/week from our office in Taguig City), with a shift from 4PM to 1AM Manila Time. What you'll do:  Plans, performs, and implements process improvement initiatives such as Lean or Six Sigma. Find solutions to complex issues, often...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid Technology is looking for Business Operations Analysts to join our team based in Manila (few opened positions! This is a terrific opportunity for an analyst to support Avid's FinOps organization across a wide range of functions (sales/channel/commercial/finance/legal/marketing).  Business Operations plays a key role providing insight to and acting in partnership with Avid’s FinOps teams to grow and manage our business.  This role will predominantly focus on reporting, data analysis, and process/workflow management.  This role is planned to be performed on Hybrid mode (2x/week from our office in Taguig City), with a shift from 4PM to 1AM Manila Time. RESPONSIBILITIES AND DUTIES Find solutions to complex issues, often requiring innovative thinking, and careful consideration before...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for a Supply Chain Data Analyst! This role entails gathering, organizing, researching, and evaluating data to offer timely status, feedback, or means for action. Your success in the role will be a function of proper scheduling, accommodating ad-hoc requests, handling requirements of increasing complexity, and providing input on suggestions for improvement. What you’ll do: Extract data from our SAP ERP system to gather supply chain MRP elements including, but not limited to material master information, on hand inventory, in transit inventory, open/closed purchase orders, open/closed customer sales orders, and reorder point information. Extract customer billings, inventory outflows, and sales order backlog from Domo business intelligence software. Use data extracted to calculate,...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for a Customer Care Principal Expert - AMER CloudUX & MAM! Avid has a product range from low-end host based to high-end infrastructure solutions, including dedicated mixing surfaces, video editing, music production, post production, and broadcast news. Our Customer Care team is responsible for the provision of high quality technical and operational support for our software and solutions. Working in association with our Technical Marketing and worldwide Customer Care and Engineering/Testing Team and resellers, you will be responsible for ensuring consistency of support standards throughout the territory to assigned customer bases. What you’ll do: Provide expert technical support on products throughout the customers Avid workflow, including editing, storage, asset management,...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for a highly skilled Systems Engineer , with strong business and technical knowledge to build, implement and support both development and production operation s . T his role will be responsible for governance, maintenance, implementation and monitoring of various technologies as part of the Productivity Technology Group (PTG) team . The i deal candidate will be able to deliver highly available infrastructure which is optimized and secured according to the latest industry standards.    RESPONSIBILITIES AND DUTIES   System troubleshooting and problem solving across system, network, and storage infrastructure.   Governance, m onitoring an d alerting of corporate infrastructure.   Automation and scaling of...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview: As a Cyber Security Analyst at Avid technology, you will play a crucial role in ensuring the security and integrity of our digital assets, systems, and networks. You will be responsible for identifying potential security risks, implementing protective measures, analyzing security incidents, and contributing to the overall security posture of the organization.      Key Responsibilities:     Monitor, respond to, and analyze security alerts, events, and incidents in real time to identify potential threats and vulnerabilities.    Prepare detailed incident reports   Collaborate with cross-functional teams to design and implement security measures, protocols, and best practices.    Contribute to the development and maintenance of...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We are looking for technically minded audio technology professionals who want to join our Poland-based Software Quality Assurance team for Pro Tools full time. As a member of the QA team you will use your audio industry experience, technical skills and curiosity to catch issues throughout the development lifecycle of Pro Tools and related products and verify the quality of our releases. Responsibilities:  Identify, isolate, report and track bugs and potential issues that users might encounter using our products.  Work closely with product designers and software engineers to understand new features, develop and execute test plans, and provide feedback to ensure our products ship with the highest quality possible.  Draft and design test cases, test grids, and other documents to identify risks and...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for a talented  C++  application developer with a desire to have an impact in the future of the music industry by contributing to the development and maintenance of functionality for music creators in Pro Tools. In this role you will be responsible for creating, debugging, and maintaining  C++  applications running on Mac and Windows. While your exact tasks will vary according to project requirements, typical tasks may include creating new features in our multi-threaded real-time application, writing UI code (using our own application framework), and contributing to the overall quality of our products.    To join our team, you must have a solid understanding of software engineering and object-oriented design techniques, a unique ability to create, debug, and maintain bulletproof  C++  code,...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for a talented engineer with an unwavering desire to understand in depth the tech stack used by our music/audio products and have an impact in the future of the music industry by contributing to the modernization and maintenance of the toolchain and infrastructure used to develop the Avid Pro Tools product family.      MINIMUM REQUIREMENTS:  Passion for creating infrastructure that just works and gets out of the way.   Intermediate level proficiency in C++, including familiarity with common libraries and frameworks.  Detailed grasp of the C++ build tool chain on Mac and Windows  Experience in one or more scripting languages such as Python, Perl, Shell, etc.  Experience with cross platform build and automation tools such as CMake , and Conan .  Familiarity with Git tools and...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. At Team Avid, we are committed to building a global organization that promotes and celebrates diversity and inclusion—drives innovation in a fun and highly-collaborative culture.  We pride ourselves on our core values:  We are empowered, trusted, inclusive and passionate.   JOB SUMMARY Avid is seeking a dynamic, detail-oriented GitLab Administrator - DevOps Engineer to join the Shared Services SCM team. This candidate will play a key role in ensuring that Avid’s gitlab servers stay healthy for...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for a highly skilled Systems Engineer , with strong business and technical knowledge to build, implement and support both development and production operation s . T his role will be responsible for governance, maintenance, implementation and monitoring of various technologies as part of the Productivity Technology Group (PTG) team . The i deal candidate will be able to deliver highly available infrastructure which is optimized and secured according to the latest industry standards.    RESPONSIBILITIES AND DUTIES   System troubleshooting and problem solving across system, network, and storage infrastructure.   Governance, m onitoring an d alerting of corporate infrastructure.   Automation and...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for Front-end Web Developers/Producers to join its Web & Marketing Operations team! You want to join the broadcast / media industry, be part of an international team , and participate in an exciting web project? We are filling several positions in Poland (open to 100% remote work from home). Send us your resume today! What you’ll do The Front-End Developer will be responsible for the following work on the Avid enterprise content management system – Sitecore: Build/update web pages in templates with content provided by our subject matter experts. Maintain and QA all existing and new website content. Test and troubleshoot any issues found within website components and templates. Monitor and update status of the content ticketing tool, Workfront, to ensure tasks are delivered on...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Technical Support Engineer I position is primarily an Office/Remote based Customer Support role providing assistance to our Customers, Resellers, and Professional Services field staff Worldwide for Avid’s Media Asset Management Systems using a suite of Support tools and Systems to resolve Customer’s Technical issues. What you’ll do To support Avid’s market leading Platform solution Media Central Cloud UX and Media Asset Management solutions, (Interplay MAM & Media Central Asset Management) as part of a WW support team. Follow standardized CS practices & processes in analysing situations or leveraging pre-existing information to identify and resolve problems. Accurately record, respond to, and work issues relating to Avid’s Customers and Reseller network via the Avid CRM business tool...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We are seeking a skilled Domo Developer to join our team and play a pivotal role in transforming data into actionable insights. The ideal candidate will possess expertise in Domo's platform and have a strong background in data analysis, visualization, and integration. As a Domo Developer, you will collaborate with cross-functional teams to design, develop, and maintain Domo solutions tailored to meet business requirements. RESPONSIBILITIES AND DUTIES Design and develop Domo solutions to address business needs, including data modeling, ETL workflows, dashboards, and reports. Collaborate with stakeholders to gather requirements and translate them into technical specifications for Domo solutions. Implement data integrations from various sources into Domo using connectors, APIs, and ETL processes....

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. At Team Avid, we are committed to building a global organization that promotes and celebrates diversity and inclusion—drives innovation in a fun and highly-collaborative culture. We pride ourselves on our core values:  We are empowered, trusted, inclusive and passionate. RESPONSIBILITIES AND DUTIES: Lead installation and maintenance of site network equipment (routers, switches, and wireless solutions) Maintain and administer site infrastructure, including network connectivity, and internet access....

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Software Developer, Control Surfaces ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. To learn how Avid powers greater creators or for more information, visit www.avid.com . Job summary The Control Surfaces team is looking for a software engineer to work on our award winning S1, Dock, S6 and other control surfaces. Based in one Montreal's trendiest neighborhoods, we offer a fun and casual working environment where our employees enjoy technical challenges; they are dynamic, passionate, creative; and yes, they come running (or bicycling) to work!...

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Senior Software Developer, Control Surfaces ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. To learn how Avid powers greater creators or for more information, visit www.avid.com . Job summary The Control Surfaces team is looking for a software engineer to work on our award winning S1, Dock, S6 and other audio control surfaces for use with Pro Tools and other DAWs. Based in one Montreal's trendiest neighborhoods, we offer a fun and casual working environment where our employees enjoy technical challenges; they are dynamic, passionate, creative;...