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Avid Technology, Inc.

We help media visionaries create art that colors our perceptions and enriches our culture. We make innovative technology and collaborative tools that inspire and spark joy so creators can entertain, inform, educate and enlighten the world. We believe in our artists. We believe in our industry leaders. And we believe in the future of entertainment. We have a rich, 30-year history of powering media and entertainment. But we know our history doesn’t determine our future, so we are always evolving, committed to making good better and better best. We make many products, but we only do one thing: maximize the mediums of amazing makers. At Avid, every minute, of every day, we are powering greater creators.

22/04/2024
Full time
Avid Technology, Inc. Manila, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid Technology is looking for a technical writer capable of producing user manuals as well as software installation and system configuration documentation. In this role you will work closely with Engineering, Quality Assurance, and Product Management teams. This position will be based in Manila, Philippines and the applicant will report to the documentation manager in Burlington, Massachusetts. The applicant is expected to work within the standard operating hours of the US, East Coast (UTC −04:00). While this is a technical writing position, Avid might consider applicants that have very strong familiarity with the Avid products described below and limited technical writing experience. RESPONSIBILITIES AND DUTIES Produce user-focused materials that clearly describe the operation of Avid...
14/04/2024
Full time
Avid Technology, Inc. Poland
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid Technology is hiring an Associate Sales Operations Business Partner to work with our International (EMEAA & ASIA) Sales organization. This role would be based remotely in Poland. We are seeking a detail-oriented, analytic and driven sales operations professional to support the smooth running of our day-to-day operations. Responsibilities: ∙ Develop a thorough understanding of the business and market to provide support to the sales team. ∙ Provide business insight to geography based sales leaders; work in partnership to establish a balanced view of our forecast position. ∙ Develop strong business relationships with field sales personnel; ∙ Provide analysis and insight into the weekly pipeline, revenue & bookings data. ∙ Work with sales leadership to generate and update the weekly KPI summary...
11/04/2024
Full time
Avid Technology, Inc. Szczecin, Poland
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid Technology is seeking a passionate, innovative, and proactive EMEA Benefits Specialist with expertise in EMEA Benefit Administration.  The EMEA Benefits Specialist is responsible for the administration and compliance of Avid’s EMEA-based group benefit plans. This role will be involved in performing analytical and administrative activities in the planning, development, implementation, communication, and administration of Avid’s program, policies, working with employees, leadership, vendors/brokers and other stakeholders. This role reports to the Director of Global Total Rewards. RESPONSIBILITIES AND DUTIES Implements Benefit strategies, frameworks and programs to align with business strategy and ensure the right mix and offerings are available to attract, motivate and retain an innovative, high...
09/04/2024
Full time
Avid Technology, Inc. United Kingdom
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. To learn how Avid powers greater creators or for more information, visit www.avid.com . JOB SUMMARY Working as part of our Product Management team, you will design new and innovative music creation capabilities and workflows for Pro Tools software which hundreds of thousands of our customers depend upon worldwide. With a high degree of music creation and production knowledge, you will be responsible to understand our customer needs and challenges to then interpret them into software solutions with clear design...
08/04/2024
Full time
Avid Technology, Inc. 2nd Floor, Montecruz Plaza, Brgy. 1600, Mercedes Ave, Pasig, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid Technology is looking for a Salesforce CPQ Engineer to lead Quote-to-Cash (QTC) business process transformation, end-to-end CPQ implementation, and support of Salesforce CPQ solutions. The ideal candidate will be working closely with cross functional business teams, IT teams and external solution implementers. With broader Salesforce platform background and CPQ subject matter expertise, this role will be applying technical knowledge and industry leading best practices real-time across the enterprise. What you'll do Serve as the top-level CPQ subject matter expert to deliver subscription centric CPQ solutions including (product and bundling setup, complex product configurations, pricing and discount rules, product rules, subscription management, order management and integrations with (CLM and...
19/03/2024
Full time
Avid Technology, Inc. Manila, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. RESPONSIBILITIES AND DUTIES The role is focused on providing technical / operational support for Avid's servers products to customers / partners worldwide. Provide an advanced level of support to Avid's Customers, Partners, and Professional Services field staff, including occasional travel to customer sites, resellers, or other Avid offices where necessary. Provide telephone and web-based technical support, using Avid’s chosen Customer Relationship Management (CRM) suite of support tools. Follow and develop Avid’s standardized CS practices/processes in analyzing situations or leveraging pre-existing information to solve problems. Diagnose and troubleshoot technical issues related to Avid's server hardware and software. Engage with customers to identify and understand their specific requirements or...
14/03/2024
Full time
Avid Technology, Inc. Manila, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for a Sales Compensation Analyst to join its Sales Finance team! You will be working closely with Sales Operations, Sales, Deal Desk, HR and Payroll to ensure that sales commissions are accurate, complete and paid on time. This is a great opportunity to get empowered to implement efficiencies to the existing end-to-end sales incentive process, take initiative, and provide continuous process improvements. You are a self-starter with great attention to details, ability to work independently, and a first experience in Sales Compensation? This role is for you! This role is to be performed on a Hybrid mode by working from our office in Manila (Taguig) 2x / week. We're looking for a candidate who can work on YSA timezone (night shift - from 10pm to 7am). RESPONSIBILITIES AND DUTIES The...
13/03/2024
Full time
Avid Technology, Inc. Manila, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid Technology is looking for a Business Operations Analyst to join our team based in Manila.  This is a terrific opportunity for an analyst to support Avid’s Channel Operations organization by managing key business processes/workflows while also developing and maintaining periodic reports.  Channel Operations plays a key role providing insight to and acting in partnership with Avid’s commercial team to grow and manage our Channel business.  About the Role: At Avid, every role has a significant impact and is an integral part of realizing our mission - create the most powerful and collaborative media network to enable the creation, distribution and monetization of the most inspiring content in the world .  As a Business Operations Analyst at Avid, your responsibility is to support our Channel...
07/03/2024
Full time
Avid Technology, Inc. Manila, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. JOB SUMMARY Providing technical support, predominantly for Avid Pro Tools, Audio Consoles and Live Sound customers across all audio market segments, from creative enthusiast to professional broadcast. Managing support cases through web-based submissions and via phone for emergency level issues. Adhering to Avid’s contractual SLAs (Service Level Agreements). Dealing with customers across all audio market segments, from creative enthusiast to professional broadcast. Managing support cases through web-based submissions and phone calls. SKILLS Must be fluent in English. Must be comfortable with interacting with customers everyday via phone and e-mail. Have an ability to stay focused and to systematically boil down complex issues to identify the underlying cause; are detail oriented. Have a passion for...
06/03/2024
Full time
Avid Technology, Inc. Manila, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Technical Support Engineer I ABOUT AVID  Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. To learn how Avid powers greater creators or for more information, visit www.avid.com. JOB SUMMARY  At Avid, every role has a significant impact and is an integral part of realizing our mission. Avid Customer Care is responsible for the provision of high quality technical and operational support for our software and solutions. Avid has a product range from low-end host based to high-end infrastructure solutions, including dedicated mixing surfaces, video editing, music production,...
06/03/2024
Full time
Avid Technology, Inc. Manila, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. RESPONSIBILITIES AND DUTIES The role is focused on providing technical/operational support for Avid Servers and Graphics products to customers worldwide. Provide an advanced level of support to Avid's Customers, Partners, and Professional Services field staff, including occasional travel to customer sites, resellers, or other Avid offices where necessary. Provide telephone and web-based technical support, using Avid’s chosen Customer Relationship Management (CRM) suite of support tools. Follow and develop Avid’s standardized CS practices/processes in analyzing situations or leveraging pre-existing information to solve problems. Process RMA’s (Return to Manufacturing Authorizations) where necessary. Act as a respected point of reference for the escalation and management of issues to the Engineering team....
05/03/2024
Full time
Avid Technology, Inc. Manila, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Technical Support Engineer I ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. To learn how Avid powers greater creators or for more information, visit www.avid.com . JOB SUMMARY At Avid, every role has a significant impact and is an integral part of realizing our mission. Avid Customer Care is responsible for the provision of high quality technical and operational support for our software and solutions. Avid has a product range from low-end host based to high-end infrastructure solutions, including dedicated mixing surfaces, video editing, music...
27/02/2024
Full time
Avid Technology, Inc. Szczecin, Poland
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for a highly skilled Systems Engineer , with strong business and technical knowledge to build, implement and support both development and production operation s . T his role will be responsible for governance, maintenance, implementation and monitoring of various technologies as part of the Productivity Technology Group (PTG) team . The i deal candidate will be able to deliver highly available infrastructure which is optimized and secured according to the latest industry standards.    RESPONSIBILITIES AND DUTIES   System troubleshooting and problem solving across system, network, and storage infrastructure.   Governance, m onitoring an d alerting of corporate infrastructure.   Automation and scaling of...
26/02/2024
Full time
Avid Technology, Inc. Manila, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Systems Engineer, Systems & Cloud Services ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform, educate, and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. To learn how Avid powers greater creators or for more information, visit www.avid.com . JOB SUMMARY The Systems Engineer (Systems) will support the configuration, implementation, coordination, control, security, and maintenance and troubleshooting of various technologies managed by the Productivity Technology department; will focus on the administration of servers, networks, computer hardware/software, applications, data storage, data archiving,...
15/02/2024
Full time
Avid Technology, Inc. Manila, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform, educate, and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recordings and live concerts. To learn how Avid powers greater creators or for more information, visit www.avid.com . JOB SUMMARY Primary responsibility will involve 1) preparing and filing sales and use tax returns for over 130 registered state and local jurisdictions in the United States, 2) preparing and filing Canada’s GST / HST / QST monthly returns, and 3) compiling gross receipt and corresponding tax data for Australia and Japan to be sent to local accountants for reporting purposes.  Participate in the exempt certificate project,...
13/02/2024
Full time
Avid Technology, Inc. Poland
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts. To learn how Avid powers greater creators or for more information, visit www.avid.com . JOB SUMMARY The Avid Marketing team is looking for a passionate D2C demand marketer that will create experiences that delight prospects.  We are looking for someone who is driven and thrives in high growth and fast paced environments. You must be detail-oriented, analytical and metrics focused to succeed in this job and must be comfortable analyzing data and drawing insights and trends. You’re knowledgeable in SEM, Paid...
12/02/2024
Full time
Avid Technology, Inc. Manila, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. WHAT YOU WILL DO: Summarize energy data and extrapolate results to estimate carbon emissions. Document the overall process from data capture to data synthesis and data summary. Collaborate effectively with cross-functional teams and stakeholders to deliver high-quality results. Ensure data accuracy, consistency, and integrity by conducting quality checks and collaborating with relevant teams. Conduct legal research and analyze legal data when needed. Stay abreast of changing environmental regulations, standards, and reporting requirements related to carbon emissions. Perform other roles as may be deemed necessary within the People and Legal Ops Department. WHO YOU ARE: College Graduate Proficiency in data analysis Proficient with Microsoft Excel, including experience using Pivot Tables...
06/02/2024
Full time
Avid Technology, Inc. Manila, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for a new Senior Salesforce Business System Analyst to support the Sales and Marketing Operations team dedicated to ensuring the optimal usage of SFDC CRM, Marketo and SFDC Partner Communities, capitalizing on the full features and benefits of the systems needed by various internal teams.  As a Sr. Salesforce Business System Analyst, you will report to the Sr. Director of Enterprise Applications, and you will work closely with the Sales & Marketing Operations team to support day-to-day operations, drive automation of operational & sales processes and manage the integrations to our various business systems for our Salesforce.com, Marketo and Partner Communities environment. This role requires in-depth knowledge of business processes, workflows, and market best practices....
06/02/2024
Full time
Avid Technology, Inc. Manila, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for a new Senior Collections Specialist to join its Manila team! The position focuses on the collections of the accounts receivable portfolio and management of credit risks in a fast-paced work environment. You will work closely with Order Management, QA, Sales, Revenue Recognition, FP&A, and many other functional departments to ensure the prompt processing of customer orders and the timely collection of invoices.   This role is set-up as a Hybrid position (office in Taguig 2x / week) and will require to work on an EMEA shift ( 9 :00 PM – 06 :00 AM or 10 :00PM – 0 7 :00AM Manila time, depending on Daylight Savings Time in the U.S. ).     WHAT YOU ’ LL DO:   May act as the Collections Supervisor ’...
05/02/2024
Full time
Avid Technology, Inc. Manila, Metro Manila, Philippines
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Finance Data Strategy, Governance & Operations team leads strategic projects to enhance data quality and reporting with a focus on driving better data for analyzing the financial impact of transactional data. We partner closely with a cross-functional team to drive enhancements to our analytical infrastructure. We are seeking a Team Lead to manage a small team of business data analysts dedicated to ensuring that Avid’s ARR – MRR and Subscription License data is correct by validating, reporting, and enhancing the data set. This is a key data set that underlies critical KPI’s around customer and product retention and provides a wealth of insight for making smarter business decisions. The successful candidate will be a stronger leader, dedicated to driving excellence, efficiency, and...