6 jobs found in newcastle upon tyne

Want to do the best work of your life? Make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. " The Reporting, Insight and Performance team made up of Analysts and Business Performance Managers. Providing support, detailed reporting and analysis to help continuously improve operational performance. This is an exciting opportunity to become part of this team as a Business Performance Controller"- Head of Operations Reporting and Analysis What you'll do: Improving efficiency performance through transformational initiatives; able to understand and communicate the risks and tangible business benefits to senior stakeholders Developing a team of Business Performance Managers; creating a high performing and inclusive culture where your team has true ownership and autonomy of the projects they work on and making decisions that support delivery Project...

Sky is one of Europe’s leading media and entertainment companies and we’re proud to be part of the Comcast NBCUniversal family . Across six countries, our innovative products connect 23 million customers to the best apps, and all the entertainment, sports, news and arts they love, including our own award-winning original content. We believe in the power of diverse teams working together to deliver amazing work, and in doing the right thing for our customers, our people and communities. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Contact Centre Operations Manager based in our Service Centre in Newcastle, reporting to the Head of Service Operations you’ll be responsible for leading, developing, and coaching a group of leaders whose teams help and support customers get a brilliant digital or direct solution. Flexible, reactive, and proactive; you’ll play a key role in leading your team to perform...

Join us as a Contact Centre Sales Advisor in our Newcastle contact centre earning £21,300 per annum with incentives on top – you can earn up to an extra £5,110 on average by smashing targets. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.  What you’ll do: ·        Have great conversations to meet our customer’s needs, letting your personality shine ·        Take inbound calls from customers wanting to make changes to their package or from new customers wanting to join Sky  ·        Be a Sky Ambassador selling the right package to the right customer  ·        Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work...

Join us as a Sales Advisor in our Newcastle contact centre earning £21,300 per annum with incentives on top – you can earn up to an extra £5,110 on average by smashing targets. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.  What you’ll do: ·        Have great conversations to meet our customer’s needs, letting your personality shine ·        Take inbound calls from customers wanting to make changes to their package or from new customers wanting to join Sky  ·        Be a Sky Ambassador selling the right package to the right customer  ·        Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours...

Join Sky as a Contact Centre Service Advisor in our Newcastle contact centre earning £21,600 rising to £22,600 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too.  It’s our people that make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you’ll split your time between home and the office.   What you’ll do: Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package Learn about our products and how to have great conversations with customers  Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online and/or mobile experience  Be part of a supportive, fun, and friendly customer service team Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your...

Join Sky as a Customer Service Advisor in our Newcastle contact centre earning £21,600 rising to £22,600 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too.  It’s our people that make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you’ll split your time between home and the office.   What you’ll do: Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package Learn about our products and how to have great conversations with customers  Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online and/or mobile experience  Be part of a supportive, fun, and friendly customer service team Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your...