Avid Technology, Inc.
111 Ch De La Gare Piedmont, Quebec J0R 1K0 &, 5455 Av. de Gaspé #330, Montreal, QC H2T 3B3, Canada
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for a Customer Care Principal Expert - AMER CloudUX & MAM! Avid has a product range from low-end host based to high-end infrastructure solutions, including dedicated mixing surfaces, video editing, music production, post production, and broadcast news. Our Customer Care team is responsible for the provision of high quality technical and operational support for our software and solutions. Working in association with our Technical Marketing and worldwide Customer Care and Engineering/Testing Team and resellers, you will be responsible for ensuring consistency of support standards throughout the territory to assigned customer bases. What you’ll do: Provide expert technical support on products throughout the customers Avid workflow, including editing, storage, asset management,...