Wowza Media Systems
Lakewood, CO, USA
Wowza Media Systems is currently seeking a Helpdesk/IT Support Specialist. The position will report to the IT Manager and will be hybrid in-office at the Lakewood, Colorado location 3-4 days a week . What You'll Do: Act as the initial point of contact for all computer and system related concerns from employees across the globe Account administration of business applications and hardware Work with the IT Manager to purchase, document, and configure company hardware and software for employees In office support for facilities and IT related issues Assist management in creating training materials pertaining to computer troubleshooting and usage Record events and problems and their resolutions Requirements About You: Excellent verbal and written communication skills Excellent task management and organizational skills Excellent Customer Service skills 1-3 years of proven experience in a customer focus position Experience configuring...